Assist in managing and coordinating energy efficiency programs and initiatives for residential and commercial customers
Analyze energy consumption data to recommend cost-saving and energy-efficient solutions
Provide customer service support, addressing inquiries related to energy services, billing, and energy-saving strategies
Collaborate with internal teams and external partners to promote and implement energy conservation programs
Assist in developing and delivering educational materials, workshops, and outreach initiatives to enhance public awareness of energy efficiency
Monitor and report on program performance, contributing to continuous improvement and compliance with regulatory standards
Support senior management in developing energy policies, strategies, and operational improvements.
Activities Assistant
Symphony Tri Cities
03.2023 - 09.2023
Office tasks including answering phone calls, transferring extensions, booking conference rooms, document scanning, customer service, and fluent in Microsoft products
Responsible for creating and scheduling approximately 280 events per month
Collect feedback from residents on past events
Responsible for adhering to budget guidelines for events/projects
Develop inclusion plans for participants with special needs
Coordinate transportation to and from events for approximately 50 residents
Adhere to all company policies and procedures
Attended daily team huddles
Daily debrief on patient cases
Provide one-on-one resident support-reminiscing, cosmetic care, and emotional support.
Cashier
Jacks Fruit and Meat Market
10.2022 - 03.2023
Greet customers in a warm and inviting way
Cash handling and accurately conduct cash transactions
Provide excellent customer experiences
Perform basic mathematical calculations using a calculator or computer
Bag customer items
Follow company cleaning policies
Stock front end products
Follow company policies and procedures.
Nanny
Cassie Martin
06.2019 - 08.2022
In-home childcare to children ranging in ages 5, 3, and 6 months
Cleaning and food prep
Caring for children's daily needs
Planning, organizing, and conducting children's activities: trips to Bay City State Park, hiking adventures, hands-on activities, baking.
Waitress
Roma's Family Restaurant
06.2021 - 12.2021
Provided excellent customer service to multiple tables in a fast-paced environment
Provided customers with accurate descriptions of menu items
Took detailed orders and deliver food orders to customers expediently
Cash handling, wrote out customer bills in a timely and concise manner.