Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
08.2024 - Current
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Crafting high-quality beverages; operating espresso machines, grinders, and other coffee equipment
Maintained consistency in drink orders, including lattes, cappuccinos, macchiatos and frozen beverages.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Shift Lead
DiFiore Ravioli Shop
02.2023 - 08.2024
Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily shift tasks.
Maintained a clean and organized work environment, meeting safety standards.
Greeted Guests, and ensured quality customer service and satisfaction.
Took and served orders, maintaining quality and accuracy
Crew Member
Dunkin
08.2022 - 08.2024
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Provided consistently accurate food and drink orders, adapting to all new products, methods, and standards.