Emily Wendt-Schultz
Clarence Center,NY
Summary
With eight years of clerical experience, I offer a strong background in accurate record keeping, document management, and professional transcription of reports. I have consistently maintained organized confidential files and produced precise written documentation to support daily operations. I am dependable, detail‑oriented, and committed to providing efficient administrative support to your department.
Overview
14
14
years of professional experience
Work History
Town of Clarence Laborer
Town of Clarence Highway Department
2025.06 - Current
- Assisted in asphalt paving and concrete pouring tasks to ensure quality results.
- Coordinated material deliveries and inventory management for various departmental needs.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Collaborated with team members to complete highway construction projects safely and on time.
- Implemented safety protocols during excavation and landscaping activities to reduce risks.
- Directed traffic flow to ensure safety in construction zones.
- Communicated effectively with drivers and pedestrians to prevent accidents.
- Installed and maintained underground utilities, ensuring compliance with safety regulations and project specifications.
Emergency Room Clerk
Kaledia Health
2025.03 - 2025.06
- Maintained accurate electronic health records for effective patient tracking and data management.
- Assisted in developing emergency response protocols to improve departmental efficiency and safety.
- Assisted in maintaining regulator compliance by efficiently managing emergency department documentation.
- Ensured compliance with hospital policies and procedures through diligent documentation of patient information.
- Enhanced communication between medical professionals by accurately transcribing physician orders and maintaining updated patient records.
- Demonstrated proficiency in utilizing diverse hospital systems and software programs to support efficient emergency room operations.
- Collaborated with interdisciplinary teams to facilitate seamless transitions for patients admitted to other units within the hospital.
- Expedited emergency room operations by managing a high volume of phone calls, coordinating transport services, and scheduling diagnostic tests.
- Promoted patient confidentiality by adhering to HIPAA guidelines when handling sensitive information both electronically and on paper documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Processed patient referrals and transfers to other facilities.
Animal Control Officer
Town Of Clarence
2023.03 - 2025.06
- Rescue and release when possible
- Public education
- Set up adoptions
- Work with rescues and resources
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
- Maintained a safe environment for animals in the shelter by performing daily health checks, feeding, and cleaning duties.
Medical Assistant
Pulmonary Group of WNY
2024.02 - 2024.09
- Clinical tasks
- Patient communication
- Patient care
- Administrative duties
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with patient intake, ensuring accurate documentation of medical histories and vital signs.
- Managed appointment scheduling, optimizing physician time while enhancing patient flow in clinic.
Veterinary Assistant
Flint Veterinary Care Center
2018.10 - 2023.12
- Supervised daily operations and workflow within veterinary clinic, ensuring efficient patient care.
- Determine nature and purpose of visit to further direct the patient.
- Coordinated check-ins and managed client records and insurance information
- Receive payment and record receipts for services
- Transmit information or documents to customers, electronically and by mail.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or with computers to work with records, invoices, balance sheets, or other documents.
- Handled 3-4 phone lines and facilitated at least 100+ calls a day with vendors, sales reps, clients, pharmacies, other veterinarians and clinics.
- Maintained an organized and professional workspace
- Managed inventory, ensuring supplies were well-stocked
- Smoothly managed day-to-day front desk operations for a high-volume clinic
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses injuries or surgeries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each case.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education.
- Provided customer support to clients, answering questions and addressing concerns.
- Helped with training of new staff and support to improve individuals' capabilities.
Owner Assistant, Kennel Manager
Cara Mis Pet Resort
2014.09 - 2017.09
Animal Care Specialist
Fort Hyde Kennels
2011.09 - 2014.09
Education
Some College Coursework -
Niagara County Community College
Sanborn, NYRegents Diploma -
Newfane High School
Newfane, NY2013-06
Skills
- Customer service
- Communication
- Attention to Detail
- Dependable
- Efficient
- Adaptable
- Goal Oriented
- Computer Skills
- Administrative Duties
Timeline
Town of Clarence Laborer
Town of Clarence Highway Department
2025.06 - Current
Emergency Room Clerk
Kaledia Health
2025.03 - 2025.06
Medical Assistant
Pulmonary Group of WNY
2024.02 - 2024.09
Animal Control Officer
Town Of Clarence
2023.03 - 2025.06
Veterinary Assistant
Flint Veterinary Care Center
2018.10 - 2023.12
Owner Assistant, Kennel Manager
Cara Mis Pet Resort
2014.09 - 2017.09
Animal Care Specialist
Fort Hyde Kennels
2011.09 - 2014.09
Regents Diploma -
Newfane High School
Some College Coursework -
Niagara County Community College