Emily Wendt-Schultz
Clarence Center,NY
Summary
With eight years of clerical experience, I offer a strong background in accurate record keeping, document management, and professional transcription of reports. I have consistently maintained organized confidential files and produced precise written documentation to support daily operations. I am dependable, detail‑oriented, and committed to providing efficient administrative support to your department.
Overview
14
14
years of professional experience
Work History
Town of Clarence Laborer
Town of Clarence Highway Department
Clarence Center, NY
06.2025 - Current
- Assisted in asphalt paving and concrete pouring tasks to ensure quality results.
- Coordinated material deliveries and inventory management for various departmental needs.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Collaborated with team members to complete highway construction projects safely and on time.
- Implemented safety protocols during excavation and landscaping activities to reduce risks.
- Directed traffic flow to ensure safety in construction zones.
- Communicated effectively with drivers and pedestrians to prevent accidents.
- Installed and maintained underground utilities, ensuring compliance with safety regulations and project specifications.
Emergency Room Clerk
Kaledia Health
Williamsville, NY
03.2025 - 06.2025
- Maintained accurate electronic health records for effective patient tracking and data management.
- Assisted in developing emergency response protocols to improve departmental efficiency and safety.
- Assisted in maintaining regulator compliance by efficiently managing emergency department documentation.
- Ensured compliance with hospital policies and procedures through diligent documentation of patient information.
- Enhanced communication between medical professionals by accurately transcribing physician orders and maintaining updated patient records.
- Demonstrated proficiency in utilizing diverse hospital systems and software programs to support efficient emergency room operations.
- Collaborated with interdisciplinary teams to facilitate seamless transitions for patients admitted to other units within the hospital.
- Expedited emergency room operations by managing a high volume of phone calls, coordinating transport services, and scheduling diagnostic tests.
- Promoted patient confidentiality by adhering to HIPAA guidelines when handling sensitive information both electronically and on paper documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Processed patient referrals and transfers to other facilities.
Animal Control Officer
Town Of Clarence
Clarence, USA
03.2023 - 06.2025
- Rescue and release when possible
- Public education
- Set up adoptions
- Work with rescues and resources
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
- Maintained a safe environment for animals in the shelter by performing daily health checks, feeding, and cleaning duties.
Medical Assistant
Pulmonary Group of WNY
02.2024 - 09.2024
- Clinical tasks
- Patient communication
- Patient care
- Administrative duties
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with patient intake, ensuring accurate documentation of medical histories and vital signs.
- Managed appointment scheduling, optimizing physician time while enhancing patient flow in clinic.
Veterinary Assistant
Flint Veterinary Care Center
10.2018 - 12.2023
- Supervised daily operations and workflow within veterinary clinic, ensuring efficient patient care.
- Determine nature and purpose of visit to further direct the patient.
- Coordinated check-ins and managed client records and insurance information
- Receive payment and record receipts for services
- Transmit information or documents to customers, electronically and by mail.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or with computers to work with records, invoices, balance sheets, or other documents.
- Handled 3-4 phone lines and facilitated at least 100+ calls a day with vendors, sales reps, clients, pharmacies, other veterinarians and clinics.
- Maintained an organized and professional workspace
- Managed inventory, ensuring supplies were well-stocked
- Smoothly managed day-to-day front desk operations for a high-volume clinic
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses injuries or surgeries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each case.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education.
- Provided customer support to clients, answering questions and addressing concerns.
- Helped with training of new staff and support to improve individuals' capabilities.
Owner Assistant, Kennel Manager
Cara Mis Pet Resort
09.2014 - 09.2017
Animal Care Specialist
Fort Hyde Kennels
09.2011 - 09.2014
Education
Some College Coursework -
Niagara County Community College
Sanborn, NYRegents Diploma -
Newfane High School
Newfane, NY06-2013
Skills
- Customer service
- Communication
- Attention to Detail
- Dependable
- Efficient
- Adaptable
- Goal Oriented
- Computer Skills
- Administrative Duties
Timeline
Town of Clarence Laborer
Town of Clarence Highway Department
06.2025 - Current
Emergency Room Clerk
Kaledia Health
03.2025 - 06.2025
Medical Assistant
Pulmonary Group of WNY
02.2024 - 09.2024
Animal Control Officer
Town Of Clarence
03.2023 - 06.2025
Veterinary Assistant
Flint Veterinary Care Center
10.2018 - 12.2023
Owner Assistant, Kennel Manager
Cara Mis Pet Resort
09.2014 - 09.2017
Animal Care Specialist
Fort Hyde Kennels
09.2011 - 09.2014
Regents Diploma -
Newfane High School
Some College Coursework -
Niagara County Community College