Emily Whitcomb

Proficient at implementing specialized programs for children and individuals with developmental, emotional, and intellectual disabilities.

• Developed and implemented strategies to increase sales and profitability.
• Managed budget implementations, employee reviews, training, schedules, Inventory, Onboarding of new employees
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

• Trained new staff on correct procedures, compliance requirements, and performance strategies.
• Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
• Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

• Planned, organized, and coordinated special events and celebrations.
• Recruited, hired, and trained to develop high-performing staff.
• Created and maintained relationships with key investors, partners and clients.
• Implemented policies and procedures to improve club operations and standards.