Emily White
South Berwick,USA
Summary
Driven Branch Manager with over 20 years of experience in the banking sector, demonstrating a strong track record in strategic leadership, business development, and talent retention. Skilled in elevating operational performance and customer satisfaction through innovative strategies and a robust coaching culture. Committed to driving business growth and operational synergy across multiple banking locations, consistently achieving top performance rankings and regional recognitions.
Overview
20
20
years of professional experience
1
1
Language
Work History
Bank Manager III, AVP
TD Bank, N.A.
06.2015 - 02.2024
- Oversaw four store locations to top performance quartiles, excelling in sales and customer satisfaction; excelled in talent acquisition, team-building, daily operations, and small business portfolio growth; frequently nominated for regional roles and instilled a robust coaching culture for employee development.
Assistant Bank Manager
TD Bank, N.A.
09.2007 - 06.2015
- Assisted in leading the team to grow and deepen customer relationships; made authoritative decisions for day-to-day work on teller line or platform; operated with minimal direction, showcasing leadership skills.
Financial Service Representative
Banknorth
08.2004 - 09.2007
- Identified my client's life and financial goals, providing comprehensive reviews; focus on building long-term relationships through financial planning expertise, relationship building and ongoing services; contributed to team and department goals while strengthening customer service and dedication.
Education
Associate of Applied Science - Human Services
Southern Maine Community College
South Portland, MEAssociates in Applied Sciences -
Keene State College
05.2003
Certificate in Early Childhood Education -
Wheelock College
05.2001
Skills
- Strategic Leadership
- Talent Retention
- Business Development
- Operational Synergy
- Coaching Culture
- Customer Relationship
- Innovative Thinking
- Continuous Improvement
- Performance Excellence
- Conflict Resolution
- Communication Skills
- Change Management
Additional Information
- 3 years on a committee for non-profit organization's 3 day event for 150 people, supports young people in recovery; 2021 Chair, 2022 Secretary and 2023 Program Chair
- Volunteer Recovery Coach in York and Cumberland County through the PRCC, Portland Recovery Community Center, currently building hours to 500 to quality within the State of Maine as a Certified Recovery Coach
- Director on Board for Friends of Noble Lacrosse
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Never force anything. Just let it be. If it's meant to be, it will be. / Decide what kind of life that you want, and then say no to everything that isn't that. - B.Logan / Be fearless in the pursuit in what sets your soul on fire. - Power of Positivity
Timeline
Bank Manager III, AVP
TD Bank, N.A.
06.2015 - 02.2024
Assistant Bank Manager
TD Bank, N.A.
09.2007 - 06.2015
Financial Service Representative
Banknorth
08.2004 - 09.2007
Associate of Applied Science - Human Services
Southern Maine Community College
Associates in Applied Sciences -
Keene State College
Certificate in Early Childhood Education -
Wheelock College
Position
BANK BRANCH MANAGER
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