Emily Wiggs
Huntland,TN
Summary
Experienced with office administration, scheduling, and record keeping. Utilizes strong organizational skills to ensure smooth office operations. Track record of effective communication and problem-solving.
Overview
26
26
years of professional experience
Work History
Office Secretary
Clark Memorial Elementary
01.2019 - Current
- Handle all front office duties
- Exceptional communication skills
- Proficient with PDF files, set up calls and meetings
- Proficient with Outlook, Word, Excel and Power Point
Owner and Operator
Miss Emily’s Tiny Tots
Panama City, Florida
01.2009 - 01.2017
- Communicated with children’s parents/guardians about daily activities, behaviors, and related issues
- Ensured proper nutrition, bookkeeping and taking care of up to 6 children at a time
- Maintained individual health records for each child
- Kept up with monthly training
Real Estate Receptionist
Keesler Federal Credit Union
Biloxi, Mississippi
01.2005 - 01.2009
- Greeted all members with a friendly greeting, answered general questions, gathered information about the nature of their visit, and directed them to the appropriate office.
- Go to for sorting and distributing mail correspondence between departments and personnel, as well as parcel packaging, preparation and timely shipping
- Provided clerical support to 8 department employees by copying, faxing and filing
Call Center Representative
Hickam Federal Credit Union
Honolulu, Hawaii
01.2002 - 01.2004
- Effectively managed inbound and outbound member calls
- Accurately documented, researched and resolved member issues
- Addressed and resolved member complaints empathetically and professionally
- Provided information related to account history, loan payments and fees
Call Center Representative, Saturn Corporation
Randstad
Spring Hill, Tennessee
01.2000 - 01.2001
- Answer incoming calls from the plant floor and direct them as needed
- Help with computer issues that the line workers were dealing with, whether it be something simple with booting up or errors they were receiving on the line.
- I would dispatch maintenance to the line where they were needed
Education
High School Diploma -
Lincoln County High School
Fayetteville05-1998
Skills
- Scheduling appointments
- File management
- File organization
- Reception oversight
Timeline
Office Secretary
Clark Memorial Elementary
01.2019 - Current
Owner and Operator
Miss Emily’s Tiny Tots
01.2009 - 01.2017
Real Estate Receptionist
Keesler Federal Credit Union
01.2005 - 01.2009
Call Center Representative
Hickam Federal Credit Union
01.2002 - 01.2004
Call Center Representative, Saturn Corporation
Randstad
01.2000 - 01.2001
High School Diploma -
Lincoln County High School