Emily Williams
Hardeeville,SC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.
Overview
5
5
years of professional experience
Work History
General Manager
Club Pilates
07.2024 - 11.2024
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Full Time Manager
New Balance
05.2023 - 09.2024
- Trained, coached, and mentored new sales associates for maximum performance.
- Handled cash register operations and customer transactions to process payments.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Participated in store meetings and product training sessions to understand and sell items.
- Performed inventory control procedures to manage stock.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Developed and maintained knowledge of current sales and promotions.
- Greeted customers and provided product advice to increase sales.
Part Time Manager
Crocs
11.2023 - 04.2024
- Enhanced productivity by implementing efficient time management strategies for team members.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
Sales Associate
GNC Live Well
05.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Pitching Instructor
Myself
04.2020 - 08.2022
- Increased player strength, agility and game skills through successful practices.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Trained athletes in proper use of equipment for safety and maximum results.
- Developed game plans and adjusted to meet various game situations.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Educated players on nutrition and positive life choices for better health and performance.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
House Cleaner
Absolute 1
06.2019 - 08.2021
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Education
High School Diploma -
Seneca High School
Seneca, SC05.2022
Skills
- Product Promotion
- Brand Promotion
- Sales Initiatives
- POS System Expertise
- Stress Management
- Team Leadership
- Client Relationship Management
- Accurate Cash Handling
Timeline
General Manager
Club Pilates
07.2024 - 11.2024
Part Time Manager
Crocs
11.2023 - 04.2024
Full Time Manager
New Balance
05.2023 - 09.2024
Sales Associate
GNC Live Well
05.2023 - 10.2023
Pitching Instructor
Myself
04.2020 - 08.2022
House Cleaner
Absolute 1
06.2019 - 08.2021
High School Diploma -
Seneca High School
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