Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

EMILY WILLIAMS

Piedmont

Summary

Dedicated and reliable professional with a strong background in customer service, sales, and promotion strategies. Proactive team player maximizing performance and effectively teaching new employees. Experienced in providing exceptional customer service and sales skills in a fast-paced retail environment. Skilled in creating positive customer experiences, achieving sales targets, and assisting customers in making informed purchasing decisions. Seeking to transition back into a shoe sales position to further leverage expertise and passion for the industry. Friendly and positive cashier with excellent customer service skills, understanding the importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating a welcoming atmosphere and ensuring customer satisfaction while assisting in projects provided by customer service workers or ASL's.

Overview

1
1
year of professional experience

Work History

Nurse Aide

Monument Health
05.2024 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
  • Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
  • Kept accurate records of patients' care, condition, and progress through charting
  • Assisted with patient transfer and ambulation.
  • Contributed to efficient healthcare team communication through accurate documentation of patient information and regular updates on their progress.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards

Footwear Sales Associate

Scheels
10.2024 - 12.2024
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Increased store revenue through effective upselling techniques and product knowledge demonstrations.
  • Provided expert guidance on proper footwear sizing, fit, and care to ensure optimal comfort for customers.
  • Collaborated with team members to achieve monthly sales goals and optimize store performance.
  • Built trusting relationships with coworkers, fostering a positive work environment conducive to collaboration.
  • Demonstrated exceptional communication skills when presenting product features and benefits to customers.
  • Greeted and offered sales assistance to every customer upon entry into store.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Cashier

Scheels
- 06.2022
  • Trained in Scheels Visa Booth and Customer Service
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit
  • Counted money in cash drawer at the beginning and end of shift to ensure that amounts were correct
  • Stocked shelves with merchandise when needed
  • Processed returns and exchanges of merchandise in accordance with store policy
  • Assisted customers over the phone

Education

Nursing

South Dakota State University Center
Box Elder, SD
01-2028

St. Thomas More

High School Diploma -

Rapid City Christian
Rapid City, SD
05-2024

Skills

  • Fast Learner
  • Ability to Work in a Team
  • Reliable team player
  • Communication
  • Leadership Skills
  • Compassionate caregiver

Accomplishments

  • Tijuana, Mexico (Freshman & Sophomore Summers): Participated in mission trips focused on community outreach, including leading Vacation Bible School and constructing homes (1 house in 2019, 2 houses in 2020).
  • Provo, Utah (Sophomore Year): Engaged in evangelistic outreach at Brigham Young University, sharing the Gospel through structured conversations and events.
  • New Mexico (Junior Year): Provided childcare and support for missionary families during a weeklong conference, allowing parents to attend training and sessions uninterrupted.
  • Liberia, West Africa (Senior Year of High School & Freshman Year of College): Served on a medical missions team performing nurse aide tasks such as taking vitals, recording weights, collecting urine samples, and conducting pregnancy tests. Assisted in treating 734 patients in 7.5 days on the first trip and 909 patients in 8 days on the second trip.

Timeline

Footwear Sales Associate

Scheels
10.2024 - 12.2024

Nurse Aide

Monument Health
05.2024 - Current

Cashier

Scheels
- 06.2022

Nursing

South Dakota State University Center

St. Thomas More

High School Diploma -

Rapid City Christian