Work History
Overview
Summary
Education
Skills
Quote
Timeline
ProjectManager
Emily Williams

Emily Williams

Work History

PORTFOLIO DIRECTOR

Eight Eleven Group - Evernorth/Cigna Group
12.2023 - Current
  • Provide direction and manage the portfolio for Evernorth Behavioral Health (EBH)
  • Leading team of 5+ Product Capability Managers
  • Portfolio managed annual capital $54M+
  • Created and led Capability Management team focused on delivering on strategic KPI goals from portfolio investments for the Evernorth Behavioral Health
  • Communicate regularly with Executive Leadership Team for decision, progress and risks
  • Delivering Operational and Consumer facing Saas product capabilities for our B2B clients in order to meet our Revenue/BFIT targets or Operational Efficiency (OPEX) to improve our Cost of Goods Sold (COGS)

DIRECTOR OF PRODUCT

UnitedHealthcare
06.2021 - 11.2023
  • Manage the product capabilities that enable our Provider Data Operations
  • Lead an organization of 35+ product managers and product owners
  • Create long term strategy and maintain operational maintenance to help our operational partners achieve their business KPI goals that includes 25+ internal system products
  • Capital Investment YOY of $15M+ with $5M non-capital investments focused on OPEX cost take outs year over year and Turn Around Time (TAT)

DIRECTOR OF PRODUCT

Optum
04.2020 - 06.2021
  • Supporting Population Health defining business objectives and goals to serve and anticipate the needs of our customers
  • Lead the product development through strategy and prioritization based on value using agile methodologies
  • Managing a team of 3 product managers
  • Development of a Optum Health Data Strategy that was responsible for the integration of data to support our BOB of $100M
  • Business Development to bring in new women's health vendor partnerships
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.

ASSOCIATE DIRECTOR OF AUTOMATION & ENGAGEMENTS

Optum
03.2019 - 04.2020
  • Balanced leadership of an entire Automation program ($17M investment) along with the development of direct team of 5 to achieve hard benefit operational goals for Optum Health

BUSINESS PROCESS OPERATIONS/PRODUCT OWNER

Optum
04.2016 - 03.2019
  • Provide expertise in operational excellence and project execution as a business consultant for enterprise initiatives within Optum
  • Ensure that the vision can be operationalized and reproduced successfully within a highly complex and matrixed organization
  • Apply detailed analysis to simplify any complex issue to translate in product delivery for our Optum Health Saas products for our B2B clients; including Employers, Payers, and Providers
  • Owned and prioritized product backlog.
  • Oversaw entire product deployments from vision and creation to rollout and delivery.

PRODUCT OWNER/ RELEASE MANAGER

Optum
01.2015 - 04.2016
  • Manage the scope and schedule of projects throughout the Software Development Lifecycle
  • Ensure that the code deployed into production is of the highest quality in accordance with the standards and expectations of Optum

PRODUCT OWNER/ TECHNOLOGY CONSULTANT

McKesson Medical/Surgical
01.2011 - 01.2015
  • Represent technology product mgmt partnering with the National Account Sales team to identify and implement solutions to meet clients needs

ELECTRONIC HEALTH RECORDS (EHR) IMPLEMENTATION SPECIALIST

TruEfficiency
01.2010 - 01.2011
  • Drive conversion of Long Term Care facilities from paper to digital EHR Solutions

IT HELP DESK

St. Jude Medical
01.2010 - 01.2011

Overview

15
15
years of professional experience

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dynamic individual with hands-on experience in Healthcare and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Education

MBA -

Opus College of Business - St Thomas
Minneapolis, MN

Bachelor of Arts -

University of Minnesota
Minneapolis, MN

Skills

  • Portfolio optimization
  • Innovation management
  • Data-driven decision making
  • Hedging strategies
  • Stakeholder management
  • Business case development
  • Cross functional leadership

Quote

Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson

Timeline

PORTFOLIO DIRECTOR

Eight Eleven Group - Evernorth/Cigna Group
12.2023 - Current

DIRECTOR OF PRODUCT

UnitedHealthcare
06.2021 - 11.2023

DIRECTOR OF PRODUCT

Optum
04.2020 - 06.2021

ASSOCIATE DIRECTOR OF AUTOMATION & ENGAGEMENTS

Optum
03.2019 - 04.2020

BUSINESS PROCESS OPERATIONS/PRODUCT OWNER

Optum
04.2016 - 03.2019

PRODUCT OWNER/ RELEASE MANAGER

Optum
01.2015 - 04.2016

PRODUCT OWNER/ TECHNOLOGY CONSULTANT

McKesson Medical/Surgical
01.2011 - 01.2015

ELECTRONIC HEALTH RECORDS (EHR) IMPLEMENTATION SPECIALIST

TruEfficiency
01.2010 - 01.2011

IT HELP DESK

St. Jude Medical
01.2010 - 01.2011

MBA -

Opus College of Business - St Thomas

Bachelor of Arts -

University of Minnesota
Emily Williams