Provide direction and manage the portfolio for Evernorth Behavioral Health (EBH)
Leading team of 5+ Product Capability Managers
Portfolio managed annual capital $54M+
Created and led Capability Management team focused on delivering on strategic KPI goals from portfolio investments for the Evernorth Behavioral Health
Communicate regularly with Executive Leadership Team for decision, progress and risks
Delivering Operational and Consumer facing Saas product capabilities for our B2B clients in order to meet our Revenue/BFIT targets or Operational Efficiency (OPEX) to improve our Cost of Goods Sold (COGS)
DIRECTOR OF PRODUCT
UnitedHealthcare
06.2021 - 11.2023
Manage the product capabilities that enable our Provider Data Operations
Lead an organization of 35+ product managers and product owners
Create long term strategy and maintain operational maintenance to help our operational partners achieve their business KPI goals that includes 25+ internal system products
Capital Investment YOY of $15M+ with $5M non-capital investments focused on OPEX cost take outs year over year and Turn Around Time (TAT)
DIRECTOR OF PRODUCT
Optum
04.2020 - 06.2021
Supporting Population Health defining business objectives and goals to serve and anticipate the needs of our customers
Lead the product development through strategy and prioritization based on value using agile methodologies
Managing a team of 3 product managers
Development of a Optum Health Data Strategy that was responsible for the integration of data to support our BOB of $100M
Business Development to bring in new women's health vendor partnerships
Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
ASSOCIATE DIRECTOR OF AUTOMATION & ENGAGEMENTS
Optum
03.2019 - 04.2020
Balanced leadership of an entire Automation program ($17M investment) along with the development of direct team of 5 to achieve hard benefit operational goals for Optum Health
BUSINESS PROCESS OPERATIONS/PRODUCT OWNER
Optum
04.2016 - 03.2019
Provide expertise in operational excellence and project execution as a business consultant for enterprise initiatives within Optum
Ensure that the vision can be operationalized and reproduced successfully within a highly complex and matrixed organization
Apply detailed analysis to simplify any complex issue to translate in product delivery for our Optum Health Saas products for our B2B clients; including Employers, Payers, and Providers
Owned and prioritized product backlog.
Oversaw entire product deployments from vision and creation to rollout and delivery.
PRODUCT OWNER/ RELEASE MANAGER
Optum
01.2015 - 04.2016
Manage the scope and schedule of projects throughout the Software Development Lifecycle
Ensure that the code deployed into production is of the highest quality in accordance with the standards and expectations of Optum
PRODUCT OWNER/ TECHNOLOGY CONSULTANT
McKesson Medical/Surgical
01.2011 - 01.2015
Represent technology product mgmt partnering with the National Account Sales team to identify and implement solutions to meet clients needs
ELECTRONIC HEALTH RECORDS (EHR) IMPLEMENTATION SPECIALIST
TruEfficiency
01.2010 - 01.2011
Drive conversion of Long Term Care facilities from paper to digital EHR Solutions
IT HELP DESK
St. Jude Medical
01.2010 - 01.2011
Overview
15
15
years of professional experience
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dynamic individual with hands-on experience in Healthcare and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Education
MBA -
Opus College of Business - St Thomas
Minneapolis, MN
Bachelor of Arts -
University of Minnesota
Minneapolis, MN
Skills
Portfolio optimization
Innovation management
Data-driven decision making
Hedging strategies
Stakeholder management
Business case development
Cross functional leadership
Quote
Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson
Timeline
PORTFOLIO DIRECTOR
Eight Eleven Group - Evernorth/Cigna Group
12.2023 - Current
DIRECTOR OF PRODUCT
UnitedHealthcare
06.2021 - 11.2023
DIRECTOR OF PRODUCT
Optum
04.2020 - 06.2021
ASSOCIATE DIRECTOR OF AUTOMATION & ENGAGEMENTS
Optum
03.2019 - 04.2020
BUSINESS PROCESS OPERATIONS/PRODUCT OWNER
Optum
04.2016 - 03.2019
PRODUCT OWNER/ RELEASE MANAGER
Optum
01.2015 - 04.2016
PRODUCT OWNER/ TECHNOLOGY CONSULTANT
McKesson Medical/Surgical
01.2011 - 01.2015
ELECTRONIC HEALTH RECORDS (EHR) IMPLEMENTATION SPECIALIST
TruEfficiency
01.2010 - 01.2011
IT HELP DESK
St. Jude Medical
01.2010 - 01.2011
MBA -
Opus College of Business - St Thomas
Bachelor of Arts -
University of Minnesota
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