Emily Wilson
Council Bluffs,IA
Summary
Dynamic and dedicated professional with experience at J's Coffee & Donuts, excelling in exceptional customer service and beverage preparation. Proven ability to enhance guest satisfaction and train staff effectively. A team player with strong time management and problem-solving skills, committed to maintaining high standards in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Barista
J's Coffee & Donuts
03.2023 - Current
- Crafted high-quality coffee beverages adhering to established recipes and standards.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Trained new staff on coffee preparation techniques and company policies for consistent service delivery.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
International Travel Experience
07.2025 - 08.2025
Volunteer
St. Patrick's Catholic Church
08.2023 - 04.2025
- Coordinated community outreach programs, enhancing engagement and participation among diverse groups.
- Assisted in organizing fundraising events, contributing to financial support for church initiatives.
- Managed volunteer scheduling, ensuring adequate coverage for events and activities.
- Developed and maintained relationships with local organizations to foster collaboration on community projects.
Teacher’s Assistant
Kirn Middle School
08.2022 - 01.2023
- Assisted teachers in classroom management, fostering a positive learning environment.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Assisted teacher with printing, copying, filing needs throughout the class
Babysitter
Jennifer & Edd Henry
09.2022 - 12.2022
- Supervised children in daily activities, ensuring safety and engagement.
- Developed and implemented age-appropriate educational games and activities.
- Communicated effectively with parents regarding children's progress and behavior.
- Managed multiple tasks simultaneously while maintaining a safe environment.
Education
Junior -
Abraham Lincoln High School
Council Bluffs, IA05-2027
Skills
- Time management
- Friendly and outgoing
- Team player
- Attention to detail
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Exceptional customer service
- Order taking
- Beverage preparation
Languages
English
Native or Bilingual
Spanish
Elementary
ASL
Elementary
Timeline
International Travel Experience
07.2025 - 08.2025
Volunteer
St. Patrick's Catholic Church
08.2023 - 04.2025
Barista
J's Coffee & Donuts
03.2023 - Current
Babysitter
Jennifer & Edd Henry
09.2022 - 12.2022
Teacher’s Assistant
Kirn Middle School
08.2022 - 01.2023
Junior -
Abraham Lincoln High School