Emily Woodard
Washington
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Cashier and cleaner
Megaplex Theaters
St. George
02.2025 - Current
- Maintained a clean and organized cashier station during busy shifts.
- Processed customer transactions accurately and efficiently at the theater.
- Assisted customers with inquiries about movie schedules and ticket options.
- Handled cash, credit, and gift card payments securely and responsibly.
- Collaborated with team members to ensure prompt service during peak hours.
- Educated customers on available concessions and promotions at the register.
- Resolved customer concerns professionally to enhance their theater experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Server
IHOP
Washington
02.2024 - 04.2025
- Provided friendly service to guests in a fast-paced dining environment.
- Took accurate food and drink orders from customers at tables.
- Delivered meals promptly while ensuring customer satisfaction throughout service.
- Maintained cleanliness and organization of dining area and utensils.
- Handled customer inquiries and resolved issues with professionalism and care.
- Processed cash and electronic payments efficiently at the register.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Set up tables in between patrons to reduce wait times.
- Filled condiments and napkin containers during slack periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Prepared checks, itemizing total meal costs and taxes.
- Explained menu items, describing ingredients and cooking methods upon request.
Cleaning
cleaning company
St. George
08.2024 - 01.2025
- Performing daily maintenance tasks such as lubrication, cleaning, calibration.
- Clean molds between production runs using approved cleaning materials.
- Performed maintenance duties such as cleaning floors, walls, counters.
- Cleaned upholstered furniture with appropriate cleaning solutions.
- Used cleaning products safely according to manufacturer's instructions.
- Performed basic cleaning and conservation of artifacts.
- Performed routine cleaning tasks including sweeping walkways and driveways.
- Cleaned up spills promptly using appropriate cleaning materials.
- Performed maintenance tasks such as cleaning counters, stocking supplies.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning furniture.
- Using appropriate cleaning products for different surfaces.
- Cleaning up after each job is complete.
- Stocked shelves with necessary cleaning supplies.
- Performed daily cleaning duties including sweeping floors, dusting shelves.
- Restocked cleaning supplies when necessary.
- Supervised cleaning staff and coordinated equipment maintenance activities.
Cashier
Albertsons
Washington
09.2023 - 03.2024
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with product inquiries and store navigation.
- Maintained accurate cash register balances during shifts.
- Handled returns and exchanges according to store policy.
- Stocked shelves and organized merchandise for easy access.
Restaurant Hostess
Black Bear Diner
Washington
02.2023 - 06.2023
- Greeted and seated guests in a welcoming manner.
- Managed reservation system to optimize seating arrangements.
- Provided menus and explained daily specials to patrons.
- Assisted guests with special requests and dietary concerns.
- Monitored dining area for cleanliness and guest comfort.
- Trained new hostesses on procedures and customer service standards.
- Handled customer inquiries and resolved minor issues promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
Stocker
Walmart
Hurricane
08.2022 - 12.2022
- Stocked shelves with products to ensure availability for customers.
- Organized inventory in backroom to maintain efficient workflow.
- Assisted customers in locating merchandise throughout the store.
- Collaborated with team members to restock items during busy periods.
- Maintained cleanliness of sales floor and storage areas for safety compliance.
- Stocked shelves with newly arrived products.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
Education
Water Canyon
Hildale , UTSkills
- Cash register operations
- Transaction processing
- Point of sale systems
- Customer transactions
- Customer service
- Food safety knowledge
- Problem solving
- Effective communication
- Gift card handling
- Loyalty program promotion
- Guest inquiries
- Retail merchandising
- Checkout monitoring
- Money handling
- Cash handling expertise
- Cash register systems
- POS system operations
- Transaction handling
- Refunds and exchanges
- Time management skills
- POS systems
- Training and onboarding
- Customer service excellence
- Product restocking
- Cleaning and sanitizing
- ID verification
- Cash handling
- Cash drawer balancing
- Receipt handling
- Refund handling
Languages
English
Professional
Timeline
Cashier and cleaner
Megaplex Theaters
02.2025 - Current
Cleaning
cleaning company
08.2024 - 01.2025
Server
IHOP
02.2024 - 04.2025
Cashier
Albertsons
09.2023 - 03.2024
Restaurant Hostess
Black Bear Diner
02.2023 - 06.2023
Stocker
Walmart
08.2022 - 12.2022
Water Canyon