Emily Worrell
Frederick,MD
Summary
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for customer service and experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Manager
Monocacy Hospitality LLC
05.2024 - Current
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing COGS improvement as a whole.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
Head Bartender
Tenth Ward
08.2022 - 09.2023
- Curated seasonal menus for out of the ordinary spirits
- Furthered education with classes on sensory in regard to spirits, sales, distillation, and cocktail chemistry
- Demonstrated expertise in managing bar operations, including inventory control and cost management
- Featured spread in Frederick Life Magazine for holiday cocktails
- Planned, taught, and coordinated Mixology 101 for Frederick Community College
Bar Manager
Tapas Teatro
04.2019 - 08.2022
- Curated and designed several cocktail menus for both the restaurant and the historic Charles Theatre
- Handled inventory and maintained quality of ingredients
- Acquired extensive knowledge of spirits and wine through Sommelier classes
Co-op Owner
Joe Squared Pizza
04.2018 - 01.2021
- Effectively communicated with fellow team members and customers to ensure a healthy and enjoyable work environment
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
AA - Clinical Psychology
BCCC
01.2019
Skills
- Training and mentoring
- Customer Relationship Building
- Issue Resolution
- Supervisory Experience
Certification
- SAS
- STARS
References
- Gerri Mathews, General Manager Of Operations, Tenth Ward Distilling, (703) 615-4209, gerri.m.mathews@gmail.com
- Helmand Karzai, Owner/Operator, Tapas Teatro, (410) 332-0110, hkarzai@me.com
Awards
- DTFP Frosty Friday Cocktail Competition winner, 11/01/22
- FBOB 2023 Top Five Frederick Bartenders
- Baltimore Best Bartender 3 year nominee, 2019-2022
Timeline
Bar Manager
Monocacy Hospitality LLC
05.2024 - Current
Head Bartender
Tenth Ward
08.2022 - 09.2023
Bar Manager
Tapas Teatro
04.2019 - 08.2022
Co-op Owner
Joe Squared Pizza
04.2018 - 01.2021
AA - Clinical Psychology
BCCC
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