EMILY WYATT
Santa Maria,CA
Summary
Dedicated and focused office professional with strong customer service background. Extensive experience in finance-related initiatives. Detail-oriented to manage multiple tasks and priorities. Proficient in Microsoft Office Suite and the ability to quickly learn new computer systems and programs.
Overview
13
13
years of professional experience
Work History
Employee Development Specialist
U.S. Department Of Justice, Federal Bureau Of Prisons
Lompoc, CA
08.2024 - Current
- Responsible for scheduling and implementing local training, and ensuring that all employees receive their required training, as well as career enhancement training.
- Works with institution department heads to assure that adequate training plans exist to train probationary staff, as well as seasoned employees, and assists as necessary in the instruction of trainees enrolled in institution training courses.
- Work closely with the Training Coaches and Certified Instructors in preparation for local trainings by assisting in developing teaching concepts and techniques, as well as the use and maintenance of all classroom equipment.
- Assists in managing the institution's career development program and staff mentoring program.
- Responsible for tracking mandatory training to ensure all staff are compliant and in line with the Mandatory Training Standards, as well as the American Correctional Association (ACA) Standards, to ensure accreditation is maintained.
- Along with all other correctional institution employees, the incumbent is charged with the responsibility for maintaining the security of the institution.
Time and Attendance Clerk
U.S. Department Of Justice, Federal Bureau Of Prisons
Lompoc, CA
07.2023 - 08.2024
- Organized and maintained filing systems for confidential documents.
- Responsible for time and attendance record-keeping of all assigned employees.
- Responsible for maintaining documentation regarding leave and pay as appropriate, such as Military Orders, Paid Parental Leave, Administrative Leave, and Annual Leave Slips.
- I ensure all time is correctly keyed into the payroll system.
- Responsible for generating a biweekly Overtime Report that is sent to all staff to ensure pay is accurately keyed.
- Knowledgeable about setting pay in compliance with proper laws, regulations, and policies.
- Responsible for providing advice, guidance, and reminders to timekeepers, staff members, managers, and supervisors in other departments on leave/pay regulations and policies.
- Delegated human resource tasks, such as reviewing and interpreting biweekly staffing reports to track and manage departing staff and their files.
- Responsible for conducting internal audits of the Time and Attendance program, and providing recommendations for improvement or modification for the overall program.
- Created and maintained a personal tracking system for incoming and outgoing staff, time and attendance, and medical files, in order to remember completed steps and action items.
- Responsible for routing inter-office correspondence, such as Overtime Authorization Slips and Annual Leave Forms, that require supervisor signatures.
- Generated leave audit reports within the payroll system to research expiring leave for staff who inquire with the Human Resource Department.
- Assist staff with employee benefits, and direct staff to the appropriate resource center for specific issues.
Mortgage Loan Officer
Coasthills Federal Credit Union
Santa Maria, CA
07.2021 - 04.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Communicate effectively with clients, processors, underwriters and title companies.
- Collect and analyze client financial information to assess eligibility for mortgage loan products.
- Use time-management skills to successfully manage a large workload and meet deadlines.
- Receive and review required disclosures for completion and accuracy of information.
- Prioritizing time-sensitive tasks.
- Maintain organized files, developed spreadsheets, faxed and scanned documents.
Home Mortgage Consultant
Wells Fargo
Santa Maria, CA
10.2018 - 07.2021
- Schedule and attend client meetings to obtain information for product recommendations and complete loan applications.
- Analyze applicant’s financial documentation, credit and property to determine product eligibility.
- Strong communication skills, over the phone and in person.
- Administrative skills including planning, organizing, scheduling, writing emails and managing multiple files on a daily basis.
- Review real estate appraisals, title reports and purchase contracts.
- Build strong relationships with realtors, builders, financial professionals, bank stores and past clients, while providing excellent customer service.
- Maintain excellent organizational skills for active pipeline and sales activities.
Licensed Relationship Banker
JPMORGAN CHASE BANK
Arroyo Grande, CA
01.2017 - 09.2018
- Established and maintained relationships with customers.
- Identified financial needs of customers and presented appropriate product and service options.
- Research and resolve customer issues.
- Adhered to strict confidentiality policies to maintain safety of customer and bank information.
- Collaborated with mortgage and wealth management partners to assist customers with specialized needs.
- Suggested tactics to improve banking functions and products.
Teller; Personal Banker; Licensed Banker
WELLS FARGO BANK
Santa Maria, CA
07.2012 - 01.2017
- Responsible for recording all transactions promptly, accurately and in compliance with bank procedures.
- Initiate and open new accounts.
- Explain, advise on and promote bank products and services to customers.
- Proficient in powerpoint and learning new systems.
- Ensure compliance with all internal controls and established policies and procedures.
Education
Associate of Arts - Business Administration
Allan Hancock College
Santa Maria, CA12-2024
High School Diploma -
Ernest Righetti High School
01.2012
Skills
- Planning and Prioritization
- Verbal and Written Communication
- Data Entry
- Detail-Oriented
- Time Management
- Analytical Thinking
- Problem-Solving
- Account Management
- Training and Mentoring
- Conflict Resolution
- 10-Key Proficiency
- Excel Spreadsheets
Timeline
Employee Development Specialist
U.S. Department Of Justice, Federal Bureau Of Prisons
08.2024 - Current
Time and Attendance Clerk
U.S. Department Of Justice, Federal Bureau Of Prisons
07.2023 - 08.2024
Mortgage Loan Officer
Coasthills Federal Credit Union
07.2021 - 04.2023
Home Mortgage Consultant
Wells Fargo
10.2018 - 07.2021
Licensed Relationship Banker
JPMORGAN CHASE BANK
01.2017 - 09.2018
Teller; Personal Banker; Licensed Banker
WELLS FARGO BANK
07.2012 - 01.2017
Associate of Arts - Business Administration
Allan Hancock College
High School Diploma -
Ernest Righetti High School
Similar Profiles
Nancy SmithNancy Smith
Nurse Specialist (QIIPC RN) at U. S. Dept. of Justice, Federal Bureau of PrisonsNurse Specialist (QIIPC RN) at U. S. Dept. of Justice, Federal Bureau of Prisons
Turaj SmithTuraj Smith
Correctional Systems Officer at Department Of Justice, Federal Bureau Of PrisonsCorrectional Systems Officer at Department Of Justice, Federal Bureau Of Prisons
Amber PriceAmber Price
Case Manager Coordinator at Department Of Justice, Federal Bureau Of PrisonsCase Manager Coordinator at Department Of Justice, Federal Bureau Of Prisons