EMILY YORK
Spokane,WA
Summary
13-year hospitality experience with extraordinary customer service skills. Able to work quickly, efficiently and problem solve in high pressure situations. Accustomed to adhering to company standards and treating all customers with kindness and hospitality, ensuring repeat business.
Overview
11
11
years of professional experience
Work History
Bartender
Brick West Brewing
06.2022 - Current
- Cultivate and maintain a welcoming environment for all guests
- Multitask between various needs, prioritizing guest experience and efficiency
- Ensure all nightly tasks are completed to standard
Bar Manager
Boundary Bay Brewery & Bistro
12.2012 - 06.2022
- Solo bartend for a 50+ table restaurant, consistently seeing over 300 covers a shift
- Create & price seasonal cocktail menus
- Hire and train staff and write weekly schedules
- Lead daily pre-shift meetings
- Liaison with other departments, including back of house, brewing, and upper management
Coach
Apex Fitness NW
04.2021 - 06.2022
- Cater to specific member's needs and fitness goals
- Encourage and motivate clients based on their individual goals
- Keep a high-energy and excited attitude at all times
- Cultivate a welcoming and non-intimidating environment
Bartender and Server
Black Cat
06.2017 - 07.2020
- Produce craft cocktails and memorize many house-recipes
- Communicate professionally with back-of-house staff
- Responsible for closing the restaurant & bar
Manager
30 Minute Hit
02.2016 - 04.2021
- Create a friendly, fun, and motivating atmosphere for an all-women's gym
- Administrative duties included weekly paperwork and filing
- Open and close gym to company standard
- Kept a professional and kind attitude both while training and working out with members on off-hours
Timeline
Bartender
Brick West Brewing
06.2022 - Current
Coach
Apex Fitness NW
04.2021 - 06.2022
Bartender and Server
Black Cat
06.2017 - 07.2020
Manager
30 Minute Hit
02.2016 - 04.2021
Bar Manager
Boundary Bay Brewery & Bistro
12.2012 - 06.2022