Emily York
High Point,NC
Summary
Motivated professional familiar with processing payments and invoices. Hardworking team player with in-depth understanding of accounting standards and procedures.
Overview
9
9
years of professional experience
2010
2010
years of post-secondary education
Work History
Payment Poster
Bethany Medical Center
High Point, NC
10.2025 - Current
- Processed insurance payments accurately for patient accounts.
- Updated patient billing records in electronic health systems.
- Resolved payment discrepancies through effective communication with insurance companies.
Lead Server
Shoto Japanese steakhouse and seafood
Lexington, North Carolina
08.2017 - 09.2025
- Managed dining room operations and ensured exceptional guest experiences.
- Trained and mentored new servers on menu knowledge and service standards.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
Education
GetReal
Lexington, NCSkills
- Communication skills
- Customer engagement
- Billing accuracy
- Payment processing
- Time management
- Team coordination
- Problem solving
- Attention to detail
- Employee training
- Service excellence
- Customer service
- Cash management
- Customer focus
- Calm demeanor
- Up-selling techniques
- Cash handling expertise
- Telephone management
- Drawer management
- Cash register operation
Timeline
Payment Poster
Bethany Medical Center
10.2025 - Current
Lead Server
Shoto Japanese steakhouse and seafood
08.2017 - 09.2025
GetReal