Emily Alissa Velasquez Rodriguez
Chelsea,MA
Summary
Dynamic professional with a proven track record at Cissero Law Group PC, blending advanced cybersecurity skills from La Colaborativa/CyberWarriors with exceptional customer service. Excelled in optimizing software efficiency and safeguarding sensitive information, demonstrating meticulous office administration and effective communication.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administrative Assistant/Attorney Secretary
Cissero Law Group PC
01.2024 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Computer Science Engineer
La Colaborativa/CyberWarriors
07.2023 - 08.2023
- Enhanced software efficiency by optimizing algorithms and implementing best coding practices.
- Improved application performance by optimizing Python code and implementing best practices.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Planned system testing and debugging cycles.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Earned Certificates with TryHackMe.
Education
High School Diploma -
National Council Fro M
Chelsea06-2023
Skills
- Customer service
- Office administration
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Microsoft PowerPoint
- Scheduling
- Calendar management
- Mail handling
- Cybersecurity fundamentals
- Operating Systems Security
- Network Security
- Linux Fundamentals
- Intro to Digital Forensics
Accomplishments
- Adult Mental Health First Aid USA Cetificate, National Council for Mental Wellbeing, April 2022. Adult Mental Health First Aid consists of 2-hours of self-paced content followed by 5.5 hours of instructor-led training. Mental Health First Aid is an early intervention public education program. It teaches adults how to recognize the signs and symptoms that suggest a potential mental health challenge, how to listen nonjudgmental and give reassurance to a person who may be experiencing a mental health challenge, and how to refer a person to appropriate professional support and services.
- Youth Mental Health First Aid USA Certificate, National Council for Mental Wellbeing, April 2024. Mental Health First Aid for Youth consists of 2 hours of self-paced content followed by 5.5 hours of instructor-led training. Mental Health First Aid is an early intervention public education program. It teaches adults how to recognize signs and symptoms that suggest a possible mental health problem, how to listen without judgment and reassure a person who may be experiencing a mental health problem, and how to refer a person to appropriate professional support and services. The materials for this PASM for Youth course have been translated and adapted for Spanish-speaking communities.
Certification
- Excel Essential Training (Microsoft 365) LinkedIn Learning, June 2024.
- Word Essential Training (Microsoft 365) LinkedIn Learning, June 2024.
- Adult Mental Health First Aid USA, National Council for Mental Wellbeing, April 2022.
- Youth Mental Health First Aid USA, National Council for Mental Wellbeing, April 2024.
- Computer Science Engineer, La Colaborativa/CyberWarriors, August 2023.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant/Attorney Secretary
Cissero Law Group PC
01.2024 - Current
Computer Science Engineer
La Colaborativa/CyberWarriors
07.2023 - 08.2023
- Excel Essential Training (Microsoft 365) LinkedIn Learning, June 2024.
- Word Essential Training (Microsoft 365) LinkedIn Learning, June 2024.
- Adult Mental Health First Aid USA, National Council for Mental Wellbeing, April 2022.
- Youth Mental Health First Aid USA, National Council for Mental Wellbeing, April 2024.
- Computer Science Engineer, La Colaborativa/CyberWarriors, August 2023.
High School Diploma -
National Council Fro M
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