Emily C. Williams
Austin,TX
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2025
2025
years of professional experience
Work History
Occasional Babysitter
Self
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Guided school homework and read bedtime stories to support development.
Assistant Preschool Teacher
WAYA
01.2024 - Current
- Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Implemented behavior management strategies effectively, promoting a positive atmosphere within the classroom.
- Encouraged children to interact with each other and participate in group activities.
- Managed daily routines such as snack time transitions smoothly while maintaining a calm and focused environment.
- Prepared for lessons by gathering educational materials and setting up equipment.
Whole Body Team Member
Whole Foods Market Inc
04.2023 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Server
Peyton's Cafe
08.2022 - 01.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Shared knowledge of menu items, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Sr Server
Kerbey Lane Cafe
08.2020 - 05.2022
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Inspected dishes and utensils for cleanliness.
Boutique Sales Associate (Seasonal/Temp)
Stef & Bec's Boutique
04.2018 - 05.2018
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Checked incoming orders and organized new stock.
- Completed daily tasks accurately and on-time to support shop needs.
- Helped managers with daily checklists and last-minute requirements.
Education
Some College - Theater Arts
Austin Community College
Austin, TXHigh School Diploma -
Bishop High School
Bishop, TX06.2020
Skills
- Sales Expertise
- Suggestive Selling
- Guest Relations Management
- Cash Handling
- Order Accuracy
- POS Operation
- Cool Under Pressure
- Anticipating Guest Needs
- Greeting and Seating Guests
- Patience and empathy
- Problem-solving
- Strong work ethic
- Adaptability and resilience
- Childcare
- Behavior monitoring
- CPR certified
Education
false
Timeline
Assistant Preschool Teacher
WAYA
01.2024 - Current
Whole Body Team Member
Whole Foods Market Inc
04.2023 - 01.2024
Server
Peyton's Cafe
08.2022 - 01.2023
Sr Server
Kerbey Lane Cafe
08.2020 - 05.2022
Boutique Sales Associate (Seasonal/Temp)
Stef & Bec's Boutique
04.2018 - 05.2018
Some College - Theater Arts
Austin Community College
High School Diploma -
Bishop High School
Occasional Babysitter
Self