Dedicated to providing every patient with top-notch service and support through high-quality care and efficient management of unit documentation. Collaborative and team-oriented with healthcare staff to effectively contribute to patient needs. Detail-oriented and methodical in tracking changing conditions, collecting biological samples and ambulating patients.
Overview
4
4
years of professional experience
Work History
Patient Care Assistant
Lancaster General Hospital
10.2022 - Current
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Upheld confidentiality requirements and regulatory compliance guidelines.
Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
Barista
Starbucks
01.2021 - 08.2022
Completed successful daily cash audits to correctly balance drawers at end of shifts.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Controlled line and crowd with quick, efficient service.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Operated espresso machines and commercial coffee brewers to create beverages.
Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.
Barista
Dunkin' Donuts
01.2020 - 10.2020
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Behavioral Health Care Coordinator at Lancaster General Hospital – Penn MedicineBehavioral Health Care Coordinator at Lancaster General Hospital – Penn Medicine