Adobe Lightroom
Emily Nguyen
Ecommerce Manager
Gainesville,Georgia
Summary
Creating Innovative Marketing Designs. Proactive and achievement-oriented Ecommerce and Social Media Manager bringing 3 years of marketing and leadership experience with special emphasis helping jewelry clientele. Effectively increases social media reach and client digital profile to catapult company forward with sustained growth. Articulate communicator, natural leader and organized manager. Handling all shopping platforms including Ebay, Etsy, Facebook and Instagram Shopping as well as the business website. Experienced product photographer will lifestyle, stock, and marketing images.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Brand Manager - Ecommerce & Digital Marketing
Iroff And Son Jewelers
Alpharetta , Georgia
06.2020 - Current
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Oversaw product planning and demand management on monthly basis in order to maintain adequate product levels.
- Conducted trials and tests of marketing channels such as paid acquisition, social media and fresh content creation.
- Developed creative presentations, trend reports, kitted assets and product data sheets.
- Product Photographer for all inventory while styling lifestyle photos for social media, product photos for marketing, and stock photos for all E-commerce sites.
- Managed E-Commerce sites, Social Media Pages and their Shopping Centers, and Business Website.
Sales Associate
REEDS Jewelers Corporate Office
Macon, GA
06.2018 - 01.2020
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Maintained records related to sales, returns and inventory availability.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Assistant Production Manager
Georgia College
Milledgeville, GA
08.2015 - 12.2019
- Established position requirements, schedules and production team processes.
- Completed required safety training programs for Theater and Dance environments.
- Identified and planned for resources needed to accomplish production objectives.
- Overcame obstacles and variables to maintain production efficiency, meet deadlines and achieve high levels of profitability.
- Cultivated effective partnerships with engineering, design, actors, and house managers to complete stage set ups.
- Defined manufacturing performance standards and reviewed outcome of performance goals to set future targets.
- Researched and tested new materials for production.
- Designed and implemented new production schedule to reduce loss in labor and inventory.
- Successfully managed production activities to achieve on-time show completions.
Education
Bachelor of Arts - Theater And Dance
Georgia College And State University
Milledgeville, GA 08.2015 - 12.2019
Licensed Gemologist - Metal And Jewelry Arts
Gemological Institute of America
Carlsbad, CA 09.2022 - Current
Skills
Sales tracking
Client communication
Marketing and advertising
Retouching and color correction
Production photography
Project Management
Search Engine Optimization (SEO)
Data Entry
Shipping and receiving
Order management
Policies and procedures
Business administration
Financial Management
Orbitvu
Google Workspace
First Aid/CPR
Lightroom
Software
Orbitvu
Microsoft Excel
Certification
Applied Jewelry Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"You haven't met all the people who will love you, and you haven't found all the things that will make you happy. There will always be new hobbies and skills for you to learn and feel fulfilled by. There will always be new things around the corner that will bring sudden and unexpected happiness"
Timeline
Licensed Gemologist - Metal And Jewelry Arts
Gemological Institute of America
09.2022 - Current
Fundamentals of Digital Marketing
04-2022
Applied Jewelry Professional
02-2022
Brand Manager - Ecommerce & Digital Marketing
Iroff And Son Jewelers
06.2020 - Current
Sales Associate
REEDS Jewelers Corporate Office
06.2018 - 01.2020
Assistant Production Manager
Georgia College
08.2015 - 12.2019
Bachelor of Arts - Theater And Dance
Georgia College And State University
08.2015 - 12.2019