EMILYN RAWLINS
Medford
Summary
As both a sales associate and a receptionist with years of experience I exceed in delivering exceptional customer service and upholding brand standards. I demonstrate a visionary approach to team collaboration and customer engagement, adeptly resolving conflicts and ensuring a seamless shopping experience. I possess strong problem-solving skills and a keen eye for detail, while being committed to creating a welcoming and efficient retail environment.
Overview
1
1
year of professional experience
Work History
Food Service Worker
Violets & Cream
Medford
06.2025 - Current
- Utilized point-of-sale systems for taking orders from customers.
- Operated dishwashing machines safely and efficiently.
- Served a variety of coffee based beverages
- Greeting and serving people of all ages with a friendly demeanor and quick turnaround
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Responded promptly to customer inquiries regarding menu items or special requests.
Sales Associate
Revolvr Menswear
Bozeman
09.2024 - 05.2025
- Delivered exceptional customer service by assisting customers with product selection, resolving inquiries, and ensuring a positive shopping experience.
- Maintained store appearance by organizing merchandise, restocking shelves, and ensuring displays were visually appealing and aligned with brand standards.
- Processed transactions efficiently using POS systems and handled returns, exchanges, and refunds in compliance with company policies.
- Collaborated with team members to meet store targets, support promotional events, and contribute to a positive work environment.
Receptionist
Foster Denman Law Firm
Medford
05.2024 - 06.2024
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Handled assignments independently with good judgement and critical thinking skills.
Education
Montana State University (Gallatin College)
Bozeman, MT04.2025
Diploma -
North Medford High School
Medford, OR06.2024
Skills
- Customer Engagement
- Problem Solving
- Team Collaboration
- Conflict Resolution
- Adaptability
- Multitasking
- Customer Retention
- Positive Attitude
- Brand Awareness
- Attention to Detail
- Espresso preparation
- Menu and product recommendations
References
- Jennifer Kyttle, Foster Denman, 5417705466
- Carly Rosen, Revolvr Menswear, 4064055266
Volunteer Experience
- Cashier at a children's festival, Helped customers order food, pay with a variety of different methods, and worked with people of all ages.
- Local food pantry volunteer, Spent 5+ years working with the community through gaining donors, working with coordinators, and collecting donations.
Timeline
Food Service Worker
Violets & Cream
06.2025 - Current
Sales Associate
Revolvr Menswear
09.2024 - 05.2025
Receptionist
Foster Denman Law Firm
05.2024 - 06.2024
Montana State University (Gallatin College)
Diploma -
North Medford High School