Summary
Overview
Work History
Education
Skills
Timeline
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Brandy Johnson

Brandy Johnson

Saint Joseph,MO

Summary

Proven track record in enhancing patient satisfaction and streamlining operations, as demonstrated at Northwest Missouri Psychiatric Rehab Center. Adept in crisis management and fostering client relationships, I bring a blend of empathetic communication and efficient multitasking. My expertise in safe food handling and dedication to service excellence drive positive outcomes in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Food Service Worker

Vogels Burgers Pizza and More
06.2022 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Provided quality customer service, run cash register, purchase, load, and unload ingredients.

Catering Delivery Driver

McAlisters Deli
05.2021 - 05.2024
  • Demonstrated versatility in handling diverse event types ranging from corporate functions to weddings, adapting accordingly based on client needs.
  • Fostered strong relationships with clients through excellent communication skills, addressing any concerns or special requests promptly.
  • Improved order accuracy by thoroughly checking and packing all items before departure for delivery.
  • Participated in team meetings to discuss strategies for improving overall service quality and delivery performance.

Psychiatric Technician

Northwest Missouri Psychiatric Rehab Center
08.2017 - 06.2019
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.

Warehouse Order Picker

Saint Joe Distributing
01.2015 - 03.2017
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.

Education

Associates - Medical Assistant With Office Management

Vatterott College
Saint Joseph, MO
08.2016

Skills

  • Quick Learner
  • Positive Attitude
  • Multitasking
  • Customer Service
  • Strong Work Ethic
  • Attention to Detail
  • Fast-Paced Environment
  • Flexible Schedule
  • Working Quickly
  • Safe Food Handling
  • Cash Register Operation
  • Food safety knowledge
  • Food Preparation
  • Food and Safety Standards
  • Food station setup
  • Menu Item Memorization
  • Customer Assistance
  • Cash Handling
  • Customer Engagement
  • Store Opening and Closing
  • Money Handling
  • Self-Checkout Assistance
  • Flexible Hours
  • Team Cooperation
  • Store Organization
  • Sales floor organization

Timeline

Food Service Worker

Vogels Burgers Pizza and More
06.2022 - Current

Catering Delivery Driver

McAlisters Deli
05.2021 - 05.2024

Psychiatric Technician

Northwest Missouri Psychiatric Rehab Center
08.2017 - 06.2019

Warehouse Order Picker

Saint Joe Distributing
01.2015 - 03.2017

Associates - Medical Assistant With Office Management

Vatterott College

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Brandy Johnson