Emily Matthews
Hendersonville,United States
Summary
Maintenance professional with proven track record in efficiently managing maintenance operations. Known for ensuring optimal performance of equipment and facilities through effective maintenance strategies. Highly dependable team player with focus on adaptability and result-oriented collaboration. Skills include troubleshooting, preventive maintenance, and team leadership.
Overview
13
13
years of professional experience
Work History
Facilities Maintenance Manager
Dollar General Corporate Headquarters
02.2023 - Current
- Coordinated vendor relationships for timely procurement of maintenance supplies and services.
- Streamlined reporting processes for maintenance requests, improving response times and efficiency.
- Coordinated with vendors and contractors to ensure high-quality services at competitive prices, optimizing budget utilization.
- Created detailed reports on facility conditions, enabling informed decision-making for management regarding upgrades or repairs.
- Acted as a key liaison between the maintenance department, upper management, and building occupants – ensuring clear communication of expectations and priorities.
- Managed annual budgets effectively for the maintenance department while balancing expenses against financial goals.
Facilities Maintenance Specialist Pest Control
Dollar General Corporate Headquarters
03.2020 - 02.2023
- Led maintenance initiatives to enhance equipment reliability and operational efficiency.
- Implemented integrated pest management strategies For Dollar General to enhance operational efficiency and client satisfaction.
- Collaborated with field partners to educate them on preventive measures and ongoing maintenance practices to keep stores open.
- Helped lead cross-functional teams to address complex pest control challenges and optimize service workflows.
- Managed our pest control vendor relationship
Environmental Services Coordinator
Dollar General Corporation
08.2016 - 03.2020
- Responsibilities include
- Working with our designated vendor to ensure all store locations are receiving weekly permanent services as scheduled
- Approving and recording all approved additional services and ensuring these are properly charged on the monthly audit
- Preparing and sending weekly reports for vendors
- Assisting with writing responses and resolutions for government environmental inspections
- Completing a thorough audit on the monthly waste invoice to ensure accuracy
- Assisting with projects and initiatives with other departments for disposal needs
- Projects: MP training and auto approve ticketing, food donations, EC program, NOV recording
- Hours per week: 40+
Graduate teaching assistant/Graduate Research Assistant
University of Alabama/Dr. Kimberly Genareau
08.2014 - 05.2016
- Responsibilities for research assistant include:
- Work on the scanning electron microscope (SEM) to analyze samples from the Merapi volcano eruption from 2010
- Work with computer software to get quantitative data on the sample’s images
- Record data in Microsoft Excel and complete analysis to determine decompression rate of the volcanic eruption (Pa/s)
- This was National Science Foundation funded project. The results found that the Merapi eruption of 2010 had an uncharacteristic explosion that had major environmental implications. These results will further our knowledge of smaller scale volcanic eruptions.
- Responsibilities for teaching assistant include:
- Teaching roughly 70 students weekly in an intro to geology lab
- Creating lesson plans
- Grading completed quizzes and exercises
- Hours per week: 40+
Customer Service Manager
Vowell's Fresh Market
11.2012 - 08.2014
- Responsibilities include:
- Supervise cashiers/front end workers.
- Handle customer complaints/comments
- Count money in cash office and prepare cash audits for daily and weekly reports
- Hours per week: 32
Education
M.S. - Geology
University of Alabama
Tuscaloosa, ALB.S. - Marine Science/Geology
University of Alabama
Tuscaloosa, ALundefined
University of Tennessee at Chattanooga
Chattanooga, TN05.2011
Skills
- Proactive maintenance strategies
- Project execution management
- Operations management expertise
- HVAC system maintenance
- Cost control and analysis
- Streamlined work order processes
- Predictive maintenance
- Vendor management expertise
Timeline
Facilities Maintenance Manager
Dollar General Corporate Headquarters
02.2023 - Current
Facilities Maintenance Specialist Pest Control
Dollar General Corporate Headquarters
03.2020 - 02.2023
Environmental Services Coordinator
Dollar General Corporation
08.2016 - 03.2020
Graduate teaching assistant/Graduate Research Assistant
University of Alabama/Dr. Kimberly Genareau
08.2014 - 05.2016
Customer Service Manager
Vowell's Fresh Market
11.2012 - 08.2014
B.S. - Marine Science/Geology
University of Alabama
undefined
University of Tennessee at Chattanooga
M.S. - Geology
University of Alabama
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