Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Telesz

Houston,TX

Summary

Dependable warehouse worker with a desire to learn and to lead, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Product Flow Specialist / Shift Lead

Best Buy
Houston, TX
08.2022 - Current
  • Managed and assisted team in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
  • Maintained accurate records of all goods received and distributed in the warehouse.
  • Packaged products and prepared boxes, containers and pallets for shipment to distribution centers.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Worked closely with carriers such as FedEx, UPS, and USPS regarding pick-ups and deliveries.
  • Generated reports to track performance metrics of team members.
  • Created weekly staff schedules to ensure adequate coverage.
  • Performed opening and closing procedures.

Team Associate

Rao's Bakery
Spring, TX
06.2022 - 09.2022
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Greeted incoming patrons, offered menu advice and documented order details and special preferences.
  • Prepared and baked goods such as cakes, cookies, muffins, pies, and breads according to recipes.
  • Operated POS system to process bakery sales transactions.

To-Go Server

Chili's Restaurant
Houston, TX
01.2022 - 03.2022
  • Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • verified that prepared food met requirements for quality and quantity before delivery.
  • Packaged and bagged cooked food and prepared items.

Guest Advocate

Target
Spring, TX
06.2021 - 10.2021
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Field Product Specialist

Best Buy
Houston, TX
10.2020 - 01.2021
  • Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes, or pallets.
  • Assisted with loading and unloading trucks when necessary during peak periods of activity.

Education

High School Diploma -

Klein High School
Klein, TX
06-2021

Some College (No Degree) - Business Administration and Management

Lonestar College - University Park
Houston, TX

Skills

  • Resource Allocation
  • Supply Management
  • Customer Relations
  • Experience in Leadership
  • Logistics Coordination

Timeline

Product Flow Specialist / Shift Lead

Best Buy
08.2022 - Current

Team Associate

Rao's Bakery
06.2022 - 09.2022

To-Go Server

Chili's Restaurant
01.2022 - 03.2022

Guest Advocate

Target
06.2021 - 10.2021

Field Product Specialist

Best Buy
10.2020 - 01.2021

High School Diploma -

Klein High School

Some College (No Degree) - Business Administration and Management

Lonestar College - University Park

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Emily Telesz