Emily V Mattes
Dalton,PA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Sr. Relationship Banker
First National Bank Of Pennsylvania
Clarks Summit, PA
09.2023 - Current
- Developed and implemented strategies to increase customer base, grow deposits and cross-sell products.
- Analyzed loan applications to determine creditworthiness of prospective customers.
- Established new accounts for corporate and retail customers in compliance with bank policies and procedures.
Teller II
Community Bank N.A
Scranton, PA
09.2021 - 09.2023
- Performed routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
- Maintained confidentiality of bank records and client information
- Ensured that all documents were accurately completed prior to submitting them for processing.
Product Operation Specialist
Old Navy
Dickson City, PA
05.2018 - 09.2021
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes
- Set specific goals for projects to measure progress and evaluate end results
- Created plans to propose solutions to problems related to efficiency, costs or profits
Education
Psychology (BS) -
Pennsylvania State University
08.2021
Skills
- Financial Processes Understanding
- Data Entry
- Computer Proficiency and Microsoft Office
- Quality Assurance
- Administrative Management
- Customer Service-Oriented
Volunteer Experience
- Rotary Club of The Abingtons
- Girl Scout Volunteer
Timeline
Sr. Relationship Banker
First National Bank Of Pennsylvania
09.2023 - Current
Teller II
Community Bank N.A
09.2021 - 09.2023
Product Operation Specialist
Old Navy
05.2018 - 09.2021
Psychology (BS) -
Pennsylvania State University
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