EMINETOU DIANE
New York,NY
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Safeway
04.2019 - 05.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor - International Studies
ISPRIC
Bamako, Mali06.2022
Skills
- MS Office Proficiency
- Amazon Alexa
- Speaking Clearly
- Membership Inquiries and Renewals
Reading and sport
Great reader of history books and like running.
Languages
English
Native or Bilingual
Timeline
Customer Service Associate
Safeway
04.2019 - 05.2023
Bachelor - International Studies
ISPRIC
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