Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emirhadi Rahmani

Roseville,CA

Summary

Accomplished Team Leader and Sales Associate with a proven track record at Macys, adept in people management and sales expertise. Excelled in building high-performing teams and enhancing sales revenue through strategic customer engagement and problem-solving. Demonstrates exceptional teamwork, collaboration, and analytical thinking, significantly contributing to business development and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Team Leader

Macys
01.2023 - 08.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Assisted in recruitment to build team of top performers.

Sales Associate

Allstate
09.2021 - 11.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Business

American River College
Sacramento, CA

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • People Management
  • Documentation And Reporting
  • Analytical Thinking
  • Flexible Schedule
  • Technical Support
  • Sales expertise
  • Multitasking Abilities
  • Business Development

Languages

Turkish
Full Professional
Persian
Native or Bilingual
Farsi
Native or Bilingual

Timeline

Team Leader

Macys
01.2023 - 08.2024

Sales Associate

Allstate
09.2021 - 11.2022

Business

American River College

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Emirhadi Rahmani