Emirose
Rego Park,USA
Summary
Seeking for position in administration that will utilize my skills in customer service and communication. Detailed oriented, customer focused, highly organized and adept in calendar management, proactive approach to problem-solving. Quick learner who can work well in high pressure situations with positive attitude.
Overview
11
11
years of professional experience
Work History
Server
Blue Ribbon Sushi Bar & Grill
10.2022 - Current
- Operated POS (Point Of Sale) terminals to input customer orders, swipe credit cards and enter cash amount received
- Issue bills and accept payment
- Regularly checked on guests to ensure satisfaction with each food course and beverages
- Routinely cleaned table, table settings, counters, glassware and storage areas
- Skillfully promoted items on beverage lists and restaurant's specials
Management Supervisor
AweSum Dimsum
06.2020 - 12.2021
- Inspected and cleaned food preparation areas to ensure safe and sanitary food handling practices
- Complete all point of sale opening, and closing procedures, including counting the contents of the cash register
- Prepare daily sales report
- Was able to deal with complaints or problems with a positive attitude
- Managed, counted, verified and reconciled daily sales correctly
- Accurately reviewed and resolved exception reports as well as researched, analyzed and resolved invoice payments transaction related matters
FOH supervisor
Sushi Of Gari
09.2017 - 01.2019
- Was able to process transactions quickly and efficiently
- Established good working relationship and trust within co-workers
- Efficiently resolved many customers issues, often earning praise from customers for my services
- Assured outstanding service for customers
- Kept work area clean and organized
- Managed and operated high volume reservation through Open Table and Resy
- Maintained the flow of the reservations in timely manner
- Organized customer informations and preferences into the system
Cashier
Amber Upper east side
03.2016 - 12.2016
- Taking order by phone call and online order
- Balanced sales report in the computer and credit card machine
- Issued bills and accept payment
- Completed all point of sale opening, and closing procedures, including counting the contents of the cash register and Petty Cash
- Prepared daily sales report
- Processed transactions quickly and efficiently
- Dealt with complaints or problems with a positive attitude
Intern
PT. Indosat
03.2014 - 07.2015
- Prepared sales and purchase report, return invoice.
- Prepared, compiled, and sorted documents for data entry
- Performed administration duties
- Assisted related customer issues in person and virtually
- Input cash report into the system
- Recapitulation of franchise account receivable
- Prepared adjusting journal entries
- Reconciled bank statements
- Was able to provide all financials reports on time
- Was able to organize and keep the files by physical and electronic
- Maintained positive working environment
Education
Vocational School Diploma - Accounting
SMK FILADELFIA
01.2015
Skills
- Key Skills: Highly organized, detail oriented, Responsibility, commitment to career, work well both independently and collaboratively, hard worker and fast learner
- Language: Fluent in English and Indonesia, and conversational in Mandarin and Korean
Timeline
Server
Blue Ribbon Sushi Bar & Grill
10.2022 - Current
Management Supervisor
AweSum Dimsum
06.2020 - 12.2021
FOH supervisor
Sushi Of Gari
09.2017 - 01.2019
Cashier
Amber Upper east side
03.2016 - 12.2016
Intern
PT. Indosat
03.2014 - 07.2015
Vocational School Diploma - Accounting
SMK FILADELFIA