Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Emiyah Waldron

Skokie

Summary

I am compassionate and dedicated to caregiving. I am able to provide a respectful, safe, and engaging environment. I have good skills in communication and teamwork. I am strongly committed to enhancing the life of older adults through empathy, patience, and attentive service. I want to provide trusting relationships, ensure resident dignity, and respond calmly in challenging situations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Mariano's Grocery Store
Glenview
03.2024 - Current
  • Conducted price checks for special orders or discounts as requested by customers.
  • Performed other duties as assigned by management.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Processed customer payments quickly and returned exact change and receipts.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Maintained work area and kept cash drawer organized.
  • Greeted customers promptly and responded to questions.
  • Built and maintained productive relationships with employees.

Ice Cream Server

Oberweis Ice Cream and Dairy Store
Skokie
05.2022 - 10.2023
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Tailored orders to address customer allergies and gluten concerns.
  • Assisted with inventory control procedures such as counting stock items and ordering new supplies when necessary.
  • Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
  • Followed recipes and preparation techniques for sundaes, milkshakes, and other frozen desserts.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
  • Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
  • Cleaned and organized utensil area, napkins station and restroom facilities.
  • Monitored freezer temperatures and ice cream consistency, adjusting settings as needed.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Processed customer complaints professionally while maintaining a friendly attitude towards them.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.

Education

High School Diploma -

Niles Wes High School
Morton Grove, IL
05-2024

Skills

  • Time management
  • Attention to detail
  • Team collaboration
  • Relationship building
  • Effective communication
  • Hospitality and accommodation
  • Daily reporting
  • Multitasking and organization
  • Dependability and reliability
  • Empathy and patience
  • Work ethic and integrity
  • Professionalism and courtesy

Affiliations

  • Volunteering at community events (Emily Oaks Nature Center) (Feed My Starving Children)
  • Babysitting for family and neighbors
  • Fitness
  • Arts and crafts
  • Music

Accomplishments

  • Employee of the Month
  • Zero incidents or safety violations
  • First Aid/CPR certification
  • Positive customer feedback
  • Completed CNA program

Certification

  • First Aid/CPR
  • CNA certificate

Timeline

Cashier

Mariano's Grocery Store
03.2024 - Current

Ice Cream Server

Oberweis Ice Cream and Dairy Store
05.2022 - 10.2023

High School Diploma -

Niles Wes High School
Emiyah Waldron