I am compassionate and dedicated to caregiving. I am able to provide a respectful, safe, and engaging environment. I have good skills in communication and teamwork. I am strongly committed to enhancing the life of older adults through empathy, patience, and attentive service. I want to provide trusting relationships, ensure resident dignity, and respond calmly in challenging situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Mariano's Grocery Store
Glenview
03.2024 - Current
Conducted price checks for special orders or discounts as requested by customers.
Performed other duties as assigned by management.
Maintained current knowledge of store promotions to highlight sales to customers.
Processed returned merchandise by strictly following store return and exchange procedures.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Processed customer payments quickly and returned exact change and receipts.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Maintained work area and kept cash drawer organized.
Greeted customers promptly and responded to questions.
Built and maintained productive relationships with employees.
Ice Cream Server
Oberweis Ice Cream and Dairy Store
Skokie
05.2022 - 10.2023
Talked pleasantly with customers while taking orders and promoted positive image for business.
Tailored orders to address customer allergies and gluten concerns.
Assisted with inventory control procedures such as counting stock items and ordering new supplies when necessary.
Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
Followed recipes and preparation techniques for sundaes, milkshakes, and other frozen desserts.
Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
Cleaned and organized utensil area, napkins station and restroom facilities.
Monitored freezer temperatures and ice cream consistency, adjusting settings as needed.
Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Processed customer complaints professionally while maintaining a friendly attitude towards them.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Education
High School Diploma -
Niles Wes High School
Morton Grove, IL
05-2024
Skills
Time management
Attention to detail
Team collaboration
Relationship building
Effective communication
Hospitality and accommodation
Daily reporting
Multitasking and organization
Dependability and reliability
Empathy and patience
Work ethic and integrity
Professionalism and courtesy
Affiliations
Volunteering at community events (Emily Oaks Nature Center) (Feed My Starving Children)