Emjel Atijano
Los Angeles,CA
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Dependable Utilization Review Nurse promoting over 2.5 years of expertise in healthcare industry. Knowledgeable in admissions and stay reviews. Performance-driven Lead Generation Specialist adept at cold calling, pre-screening for qualification and overcoming objections to achieve optimal prospect engagement. Personable, creative and expert communicator talented at building positive rapport and long-term relationships.
Overview
6
6
years of professional experience
Work History
REAL ESTATE VIRTUAL ASSISTANT (FREELANCE)
MULTIPLE US-BASED CLIENTS
LINDEN, NEW JERSEY & ATLANTA, GEORGIA
07.2020 - 07.2024
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Managed CRM input, exports and clean up.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Maintained strong relationships with real estate agents and brokers, generating a steady pipeline of referrals.
- Gathered information regarding lien payoff amounts, tax data and credit standing.
- Collaborated with legal teams to ensure compliance with state and federal regulations during foreclosure proceedings.
UTILIZATION REVIEW NURSE
Cognizant Technology Solutions, CTS
V. PADRIGA ST, CEBU, PHILIPPINES
11.2021 - 05.2024
- Reduced healthcare costs through efficient utilization of resources and identification of unnecessary treatments or procedures.
- Ensured compliance with regulations and accreditation standards by maintaining accurate documentation of all utilization review activities.
- Maintained professional competence by staying current on industry trends, best practices, and regulatory requirements specific to utilization review nursing.
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
Registered Nurse
Mactan Doctor's Hospital
Lapu-Lapu City, Cebu, Philippines
11.2018 - 11.2019
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Education
Bachelor of Science - NURSING
CEBU DOCTOR'S UNIVERSITY
MANDAUE CITY, CEBU, PHILIPPINES04.2018
Skills
- Medication Administration
- Medication and IV administration
- Direct Patient Care
- IV insertion techniques
- Antibiotic Therapy
- Family Education
- Clinical judgment
- Documentation And Reporting
- InterQual Criteria
- Utilization review
- Clinical assessment
- Calendar Management
- CRM Management
- Social Media Updating
- Accurate data entry
- Outbound Calling
Timeline
UTILIZATION REVIEW NURSE
Cognizant Technology Solutions, CTS
11.2021 - 05.2024
REAL ESTATE VIRTUAL ASSISTANT (FREELANCE)
MULTIPLE US-BASED CLIENTS
07.2020 - 07.2024
Registered Nurse
Mactan Doctor's Hospital
11.2018 - 11.2019
Bachelor of Science - NURSING
CEBU DOCTOR'S UNIVERSITY