Emma Aichele
Vancouver
Summary
I work hard to be a dynamic and dedicated professional, providing an exceptional customer service experience. I have strong attention to detail, and I'm great with communication and learning new skills. I manage my time well, and I am consistently ensuring guest satisfaction. I am also able to work well in a fast-paced environment efficiently. I hope to gain more experience in the workforce and build more skills that will help me excel in any work environment I'm in.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Barista
Dutch Bros
2025 - Current
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of work area to ensure a safe environment.
- Assisted customers with menu selections, providing recommendations based on individual tastes.
- Operated point-of-sale system efficiently, processing transactions and managing cash drawer accurately.
- Collaborated with team members to improve service speed during peak hours, enhancing customer satisfaction.
Server
IHOP
01.2024 - 08.2024
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
- Trained new servers on restaurant protocols, enhancing team performance and service quality.
- Handled cash transactions and managed point-of-sale system efficiently during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Crew Member
Wendy's
07.2022 - 01.2024
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
- Assisted in training new crew members on operational procedures and customer service best practices.
- Resolved customer complaints promptly, promoting a positive dining experience and fostering loyalty.
- Worked well with teammates and accepted coaching from management team.
Education
Music And Business
Washington State University
Pullman, WAHigh School Diploma -
Oak Harbor High School
Oak Harbor, WA01-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Exceptional customer service
- Professional demeanor
- Performance improvement
- Clear communication
Accomplishments
- Received Employee of the Month award in 2023
- Received a Dedication award for the choir in 2022
Certification
- Food Handlers Certification
- First Aid certified
- CPR certified
Timeline
Server
IHOP
01.2024 - 08.2024
Crew Member
Wendy's
07.2022 - 01.2024
Barista
Dutch Bros
2025 - Current
Music And Business
Washington State University
High School Diploma -
Oak Harbor High School