Emma Allen

As a Sales Associate, I have been vigilant in greeting and assisting customers quickly in a friendly and professional manner. During my time here, I have been a top performer in terms of upgrades and sales. I am very easy to get along with and have a considerably large customer base that requests to work with me by name. I have experience with both opening and closing the store efficiently and correctly. I would say that I am confident in my ability to work closely as a team to resolve unforeseen situations. I enjoy being of help to my colleagues and customers alike. Some off hand skills I can include are as follows.

• Demonstrated product features and functionalities, enhancing customer engagement and satisfaction.
• Handled cash and contactless forms of payment proficiently.
• Deescalated interactions successfully when necessary to ensure a positive experience for both the customer and myself.
• Assisted customers in selecting mobile devices and plans tailored to their needs.
• Maintained store presentation standards by organizing merchandise displays and inventory management.

During my time as a CNA I was responsible for many tasks including patient care, money handling, cleaning services, and companionship. This employment opportunity gifted me with an incredible amount of patience, compassion, and understanding that translates into my current work incredibly well. I also mentored and trained others in many aspects of the job, demonstrating leadership and the ability to teach and build up the confidence in new hires and teammates. Some off hand skills that I’ve acquired during this job include as follows.

• Assisted clients with daily living activities, ensuring comfort and dignity.
• Educated clients and families on health management and safety practices.
• Maintained accurate documentation of patient care and progress notes.
• Trained new staff on best practices for personal care and safety protocols.
• Enhanced patient satisfaction by providing compassionate and attentive care.