Emma Alvarez
Paramus
Summary
Dedicated professional with exceptional customer service skills honed at Gregorys Coffee. Proven ability to manage time effectively while fostering a positive team environment. Recognized for creating personalized beverages that boosted sales and for training new employees, demonstrating strong leadership and attention to detail in fast-paced settings.
Offering genuine passion for working with children and dedication to fostering fun and safe environment. Brings understanding of basic child psychology and first aid, along with ability to quickly learn and implement camp guidelines and activities. Ready to use and develop communication and leadership skills in Pediatric Physician role.
Overview
2
2
years of professional experience
Work History
Barista
Gregorys Coffee
03.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Camp Counselor
Paramus Recreation
06.2023 - 08.2023
- Worked with children of varying age
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills
- Collaborated with other camp counselors to design fun activities for campers.
Education
High School Diploma -
Paramus High School
Paramus, NJ05-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Cleanliness
- Active listener
- Exceptional customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- I enjoy cooking for friends and family gatherings
- Volunteer Work
- Reading
- Running
- Baking
- I enjoy helping others and giving back to the community
- Gym Workouts
- Music
Timeline
Barista
Gregorys Coffee
03.2024 - Current
Camp Counselor
Paramus Recreation
06.2023 - 08.2023
High School Diploma -
Paramus High School
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