Emma Anderson
Omaha,NE
Summary
Dynamic professional committed to exceptional customer service. Expertise in efficiently preparing and serving a diverse range of coffee beverages, consistently ensuring each cup meets the highest standards of excellence. Strong team player, adept at adapting to evolving customer needs while fostering a welcoming environment. Proficient in latte art, cash handling, and enhancing customer engagement to create memorable experiences.
Overview
4
4
years of professional experience
Work History
Barista
US Air Force
Goodfellow, AFB
05.2024 - 08.2025
- Soley managed cafe inside Goodfellow Air Force Base wing headquarters building.
- Created and maintained personable relationships with customers of all ranks throughout the Armed Forces
- Crafted high-quality beverages, ensuring consistency in taste and presentation.
- Streamlined order processing to enhance efficiency during peak hours.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Assisted in inventory management, tracking stock levels to prevent shortages.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Barista
Free Rein Coffee Company
San Angelo, TX
04.2023 - 05.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Established personable relationships with customers and increased their chances of returning.
Teachers Assistant
Community Covenant Church
Eagle River, AK
08.2021 - 10.2022
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw 10 to 13 students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with lead teacher to monitor class schedule and take attendance.
- Reviewed lesson material with students individually or in small groups.
- Supported classroom activities, tutoring, and reviewing work.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Communicated with parents when necessary.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension..
- Assisted in developing lesson plans, enhancing student engagement and learning outcomes.
Cashier
Lowes Home Improvement
Anchorage, AK
01.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Processed over 70 customers a shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Maintained accurate cash drawer balance through regular audits.
Education
Some College (No Degree) - Elementary Education
Liberty University
Lynchburg, VASome College (No Degree) - General Studies
Monroe County Community College
Monroe, MIHigh School Diploma -
Trenton High School
06.2018
Skills
- Effective communication
- Attentive listener
- Compassionate communication
- Effective problem resolution
- Innovative thinking
- Prioritization and scheduling
- Socially engaging
- Detail-oriented approach
- Collaborative team member
Accomplishments
- Received Certificate of Appreciation from base commander, Colonel Matthew Norton, for exceptional work ethic and promoting a welcoming atmosphere everyday for students and permanent party assigned to the the 17th Training Wing located at Goodfellow AFB, TX.
- Coined by 17th Training Wing Commander (Col Norton), 17th Training Wing Executive Director, Force Support Squadron Director, and Wing Staff Agencies Group Commander.
Timeline
Barista
US Air Force
05.2024 - 08.2025
Barista
Free Rein Coffee Company
04.2023 - 05.2024
Cashier
Lowes Home Improvement
01.2022 - 07.2022
Teachers Assistant
Community Covenant Church
08.2021 - 10.2022
High School Diploma -
Trenton High School
Some College (No Degree) - Elementary Education
Liberty University
Some College (No Degree) - General Studies
Monroe County Community College