Summary
Overview
Work History
Education
Skills
Timeline
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Emma Arce

Sioux Falls,SD

Summary

Highly motivated animal care professional with proven experience in providing high-quality health services to a variety of species. Experienced with washing, ear cleaning and nail trimming animals, providing first aid services, identifying medical conditions, recommending courses of treatment, administering medications, providing surgical assistance and learning new animal care techniques. Team-oriented with a growth mindset, able to multi-task and collaborate with clients for success. Recognized multiple times for outstanding customer support.

Overview

3
3
years of professional experience

Work History

Sales Associate

Maxwell Food Equipment
08.2021 - Current
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prioritized helping customers over completing other routine tasks in store.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Veterinary Technician

All City Pet Care West
05.2023 - 10.2023
  • Obtained patient history from owners and performed physical examinations.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.

Pet Sitter

Neighbors And Family Members
04.2023 - 08.2023
  • Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Washed, trimmed and brushed animals to maintain good grooming standards.

Education

Associate of Science - Veterinary Technician

Southeast Technical Institute
Sioux Falls, SD
05.2023

High School Diploma -

Canton High School
Canton, SD
05.2019

Skills

  • Creative Thinking
  • Goal-Driven
  • Exceeding Customer Expectations
  • Problem-solving skills
  • Friendly and Helpful
  • Responsible and Reliable
  • Client Education
  • Nail Trimming
  • Animal health and behavior observation
  • Ear Cleaning Techniques
  • Animal Behavior Education
  • Human and Animal Safety

Timeline

Veterinary Technician

All City Pet Care West
05.2023 - 10.2023

Pet Sitter

Neighbors And Family Members
04.2023 - 08.2023

Sales Associate

Maxwell Food Equipment
08.2021 - Current

Associate of Science - Veterinary Technician

Southeast Technical Institute

High School Diploma -

Canton High School

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Emma Arce