Emma Baker
Willis
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2026
2026
years of professional experience
Work History
Server/Restaurant Hostess
Red Lobster
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Maximized table turnover rate by managing reservations and seating arrangements.
Server/Restaurant Hostess
Benihana
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Contractor
Integrity Home And Commercial Services LLC
06.2022 - 08.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Assisted with successful, time-sensitive renovations of various structures.
Education
Klein Collins High School
Spring, TX05-2022
Skills
- Strong work ethic
- Cash handling
- Guest engagement
- Team collaboration
- Food running
- High volume dining
- Safe food handling
- Cleanliness standards
- Exceptional customer service
Timeline
Server/Restaurant Hostess
Benihana
03.2024 - Current
Contractor
Integrity Home And Commercial Services LLC
06.2022 - 08.2023
Server/Restaurant Hostess
Red Lobster
Klein Collins High School
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