Emma Ballou
Tempe,AZ
Summary
Experienced with patient care, including assisting with daily activities and providing emotional support. Utilizes strong interpersonal skills to communicate effectively with patients and team members. Track record of adapting quickly to dynamic healthcare settings and maintaining patient comfort.
Overview
3
3
years of professional experience
Work History
Nursing Care Attendent
Knute Nelson
11.2021 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, clipping nails and teeth brushing
- Checked patient vitals such as temperature, blood pressure, weight and blood sugar levels
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Documented patient information and care activities in electronic health record
Front Desk Receptionist
Alexandria Rehabilitation
05.2024 - 08.2024
- Greeted patients at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for patients and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
Bachelor of Science - Nursing
Arizona State University
Tempe, AZ05.2027
High School Diploma -
Alexandria Area High School
Alexandria, MN05.2023
Skills
- Patient Relations
- Care Plan Implementation
- Leadership
- Patience
- Effective Communication
- Vital signs monitoring
- Patient lifting
- Bathing assistance
- Patient care
- Feeding assistance
- Toileting assistance
- HIPAA compliance
Accomplishments
- National Honors Society
- Graduated with highest honors
Extracurricular Activities
Varsity Volleyball - 3 years
Varsity Track and Field - 2 years
Club Volleyball - 7 years
Timeline
Front Desk Receptionist
Alexandria Rehabilitation
05.2024 - 08.2024
Nursing Care Attendent
Knute Nelson
11.2021 - Current
High School Diploma -
Alexandria Area High School
Bachelor of Science - Nursing
Arizona State University
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