Emma Barone
Howell,Michigan
Summary
Entrepreneur with a Bachelor’s degree in Business Administration, with a major in Marketing. Experienced in business management and customer engagement. Proven ability to drive growth and streamline operations. Skilled in developing innovative solutions, and using digital tools to achieve results.
Overview
6
6
years of professional experience
Work History
Professional Women's E-Sports Player
Online Gaming
, United States
12.2022 - Current
- Top 20 worldwide competitive player.
- Lead team strategies, secure top tournament placements, and enhance gameplay efficiency.
- Promoted and hosted tournaments via social media.
- Paid travel for tournaments with sponsorship from Gonna Need Milk, and Benefit Cosmetics.
Small Business Owner
Saginaw, United States
10.2020 - 12.2021
- Invested in technology and systems to support business growth and improve operational capabilities.
- Implemented customer service protocols to enhance satisfaction and loyalty.
- Reviewed sales reports and adjusted sales activities or expenses to better meet budgets.
- Led marketing efforts to enhance brand visibility and customer engagement through various channels.
- Scaled business social media.
Sales Associate
Skechers
Howell, United States
05.2019 - 03.2020
- Provided exceptional customer service, efficiently addressing inquiries and resolving issues
- Collaborated with team members to maintain a positive shopping atmosphere
- Described merchandise and explained use, operation and care.
Retail Associate
Old Navy
Howell, United States
10.2018 - 04.2019
- Answered customer inquiries regarding product features, pricing, and availability.
- Handled returns and exchanges according to company policy.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
BACHELOR OF BUSINESS ADMINISTRATION - MARKETING
Saginaw Valley State University
Saginaw, MI12.2024
Skills
- Customer Engagement
- Content Creation
- Data Analysis
- Social Media
- Market Research
- Analytics Tools
- Digital Advertising
- Creative Thinking
- E-commerce
- Content Strategy
- Canva
- Microsoft office proficient
- Photoshop
- Hootsuite
Accomplishments
- 4-year scholarship
Timeline
Professional Women's E-Sports Player
Online Gaming
12.2022 - Current
Small Business Owner
10.2020 - 12.2021
Sales Associate
Skechers
05.2019 - 03.2020
Retail Associate
Old Navy
10.2018 - 04.2019
BACHELOR OF BUSINESS ADMINISTRATION - MARKETING
Saginaw Valley State University
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