Emma Barrera
Farmersville,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
RDA
Tranquility Dental Wellness Center
McKinney, TX
08.2024 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
RDA
Apollo Dental Care
McKinney, TX
11.2019 - 07.2022
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Caregiving
Home Health & Beyond
Mckinney, TX
12.2018 - 10.2019
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Education
High School Diploma -
Stratford Career Institute
Saint Albans, VT10-2010
Skills
- Google Drive
- Customer Service
- Analytical and Critical Thinking
- Relationship Building
- Computer Skills
- Friendly, Positive Attitude
- Leadership
- Organization
- Calm Under Pressure
Timeline
RDA
Tranquility Dental Wellness Center
08.2024 - Current
RDA
Apollo Dental Care
11.2019 - 07.2022
Caregiving
Home Health & Beyond
12.2018 - 10.2019
High School Diploma -
Stratford Career Institute
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