Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
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Emma Beck

Santa Clarita,CA

Summary

I am an aspiring Director and a Film Student transferring from COC. Engaging storyteller with award-winning history in photojournalism and content development. I love working with people and I am definitely and extroverted social butterfly. I am extremely outgoing and friendly with strong motivation for success. I worked as a receptionist for Entourage Hair studio for two years and slowly became their social media manager. I was also in charge of the platforms for other independent contractors in the studio. I'm focused on providing professional service and support to every office visitor. Since then I have worked with Lord Miller Production company under a paid internship. I am a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer and/or client a positive and memorable experience. Currently I work at a family owned business, Golden Spoon. This job takes people skills to a whole new level.

Overview

4
4
years of professional experience

Work History

Receptionist/Social Media Manager

Entourage
Valencia, CA
05.2020 - 11.2022
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Utilized Instagram and TikTok to promote products, services and content.
  • Supported sales process by engaging appropriately when responding to online audience inquires and posted comments.
  • Built and maintained corporate image, brand and identity.
  • Oversaw special promotional events to drive positive media coverage, boost revenue and enhance sales.
  • Developed and implemented strategic social media marketing plans.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.

Internship Student

Lord Miller Production Company
Santa Clarita, CA
02.2023 - 06.2023
  • Collaborated with production company and writers to address script modifications.
  • Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
  • Followed detailed guidance for how to structure, write and research articles.
  • Incorporated feedback from editors and subject matter experts into writing material.

Golden Spoon Employee

Victoria Howard
Valencia, CALIFORNIA
08.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

Associate of Arts - Film

College of The Canyons
Valencia, CA
06.2033

Skills

  • Photography and Videography
  • Photo and Video Editing
  • Experienced with Script Coverage
  • Special Effects Makeup Artist
  • Teamwork and Collaboration
  • Content Creation (Instagram, Tiktok, Snapchat, Youtube)
  • Brand Promotion
  • Positive Attitude

Languages

English
Native/ Bilingual
American Sign Language
Limited

Timeline

Golden Spoon Employee

Victoria Howard
08.2023 - Current

Internship Student

Lord Miller Production Company
02.2023 - 06.2023

Receptionist/Social Media Manager

Entourage
05.2020 - 11.2022

Associate of Arts - Film

College of The Canyons

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Emma Beck