Emma Benko
Crockett,CA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist Intern
Moraga Country Club
05.2023 - Current
- Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
- Supported company growth by welcoming new clients, providing essential information about services, and guiding them through intake processes.
- Developed and maintained current spreadsheets for tracking and analysis of office data.
- Kept reception area clean and neat to give visitors a positive first impression.
Subject Matter Expert
Elfin Support
08.2021 - 07.2022
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Improved workflow efficiency by developing standardized procedures for task management and resource allocation.
- Supported the implementation of new systems or tools by providing specialized knowledge on functionalities and potential improvements.
- Enhanced customer satisfaction by promptly addressing and resolving complex issues.
Assistant Manager
Dominos Pizza Inc.
04.2021 - 08.2021
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
Server
Sticky Chicken And Ribs
07.2018 - 01.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Associate of Science - Kinesiology
Diablo Valley College
Pleasant Hill, CA05.2024
High School Diploma -
Liberty High School
Brentwood, CA06.2020
Skills
- Time management
- Customer service orientation
- Telephone etiquette
- Office equipment operation
- Verbal and Written Communication
Certification
- Certified in CPR/ First Aid/ AED
Timeline
Receptionist Intern
Moraga Country Club
05.2023 - Current
Subject Matter Expert
Elfin Support
08.2021 - 07.2022
Assistant Manager
Dominos Pizza Inc.
04.2021 - 08.2021
Server
Sticky Chicken And Ribs
07.2018 - 01.2019
Associate of Science - Kinesiology
Diablo Valley College
High School Diploma -
Liberty High School
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