Emma Bertsche
Melrose Park,IL
Summary
Dedicated social work professional adept at setting up services, working with healthcare professionals and families and giving patients continuous support. Good communicator and relationship-builder with exceptional skills in planning, resolving conflicts and solving diverse problems.
Overview
2
2
years of professional experience
Work History
Residential Case Manager
Allendale Association
Lake Villa, IL
12.2023 - Current
- Assisted clients with identifying and obtaining resources to meet their needs.
- Facilitated group meetings in a residential setting and collaborated with other professionals to provide best practice.
- Developed individualized service plans for each client based on assessments.
- Performed weekly checks of the residence to ensure safety and security of all occupants.
- Maintained accurate records, including progress notes, case notes, and activity logs.
Mental Health Specialist
Allendale Association
Lake Villa, IL
06.2023 - 12.2024
- Provided crisis intervention services in emergency situations.
- Facilitated psychoeducational groups focused on topics such as coping skills and stress management.
- Monitored clients' progress toward meeting their therapeutic goals.
- Collaborated with other professionals to coordinate optimal care for clients.
- Implemented individualized treatment plans tailored to the needs of each client.
Social Work Intern
Milwaukee Justice Center
Milwaukee, WI
08.2022 - 05.2023
- Communicates effectively with faculty and staff and accepts critiques and suggestions for areas of improvement.
- Interacts with customers by phone, email, or in-person to provide information about resources provided and available
- Works with attorneys and lawyers who are giving legal advice and accurately recording case notes.
- Assists clients in accurately completing court forms for divorce, name changes, guardianship, child support, and child placement.
- Interview clients to determine eligibility for expungement or pardon.
Education
Bachelor of Arts - Social Work
Carthage College
Kenosha, WI05-2023
Skills
- Community Resource Navigation
- Mental Health Assessment
- Maintaining confidentiality
- Behavioral support
Timeline
Residential Case Manager
Allendale Association
12.2023 - Current
Mental Health Specialist
Allendale Association
06.2023 - 12.2024
Social Work Intern
Milwaukee Justice Center
08.2022 - 05.2023
Bachelor of Arts - Social Work
Carthage College
Similar Profiles
China RuffinChina Ruffin
Teachers Assistant at Allendale AssociationTeachers Assistant at Allendale Association
LYGMY CELESTELYGMY CELESTE
Program Supervisor of Residential Services at Allendale AssociationProgram Supervisor of Residential Services at Allendale Association
Peyton CaruthPeyton Caruth
Maintenance Crew Member at Allendale AssociationMaintenance Crew Member at Allendale Association
Jessica VelezJessica Velez
Supervisor / Operational Assistant Manager Trainee at Fletcher Jones Automotive GroupSupervisor / Operational Assistant Manager Trainee at Fletcher Jones Automotive Group
Karina ReyesKarina Reyes
Market Delivery Associate at Lowe'sMarket Delivery Associate at Lowe's