Microsoft Office
Emma Birschbach
Window Washer Lead
Ellensburg,WA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Interested in exploring learning opportunities while establishing a sustainable career.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Window Washer Lead
Central Washington University Recreation Center
11.2021 - Current
- Operated heavy machinery and equipment in the workplace.
- Communicated with department leads to ensure efficient operation and meeting of deadlines.
- Coordinated staff and student employees in training and daily operations.
Store Protection Specialist, T.R.U.E. Trainer
Ross Dress For Less
09.2019 - 03.2020
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Implemented new training courses after assessing corporate data and identifying employee weaknesses.
Tell Sell - Inbound Operator
Coca-Cola
03.2017 - 02.2018
- Received In-bound customer support calls and emails
- Aided customers in finding solutions to problems in a timely manor
Education
High School Diploma -
Valley High School
South Jordan, UT 10.2013 - 06.2015
Skills
Building and Maintaining Desktop Computer
Data Organization
Group and Individual Instruction
Sales Expertise
Microsoft Outlook, Word and Excel
Customer Relations
Software
Outlook
Salesforce
Timeline
Window Washer Lead
Central Washington University Recreation Center
11.2021 - Current
Store Protection Specialist, T.R.U.E. Trainer
Ross Dress For Less
09.2019 - 03.2020
Tell Sell - Inbound Operator
Coca-Cola
03.2017 - 02.2018
High School Diploma -
Valley High School
10.2013 - 06.2015
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