Emma Bongiorno
Corvallis
Summary
Dynamic professional with a proven track record at Disability Access Services, enhancing accessibility and fostering inclusivity through meticulous captioning and training. Expert in organizational prowess and strong communication, I excel in collaborative environments, driving innovation and ensuring precision in content delivery. My background spans academic leadership to customer service, showcasing versatility and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Accessible Formats Assistant
Disability Access Services
Corvallis
02.2024 - Current
- Converted audio content manually into text captions for individuals with hearing loss.
- Trained new employees on proper use of tools required for creating captions.
- Edited and proofread transcripts for accuracy and clarity.
Director of Academics
Alpha Omicron Pi Sorority
Corvallis
01.2024 - 01.2025
- Analyzed assessment results from students in order to identify areas of improvement needed within the chapter.
- Encouraged innovation within the chapter by introducing new ideas or approaches that could enhance instruction or improve student learning.
- Facilitated communication between officers about policies, procedures, and curricula updates.
Receptionist
Hot Spot Tan and Spa
06.2023 - 08.2023
- I got the opportunity to be a receptionist at Hot Spot Tan and Spa, where I handled answering phones, scheduling, and one-on-one interactions with customers.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Food Service
Bon Appetit Pacific University
04.2022 - 08.2022
- Assisted in setting up and breaking down food service areas.
- Adhered to food service sanitation guidelines and standards.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Assisted with closing tasks such as sweeping floors, mopping floors, emptying trash cans.
Education
Bachelor of Arts - Marine Studies
Oregon State University
Corvallis, OR06-2026
Skills
- Strong communication skills
- Organizational prowess
- Time management
- Collaborative teamwork
- Reliability
- Self-management
- Audience engagement
Organizations
- Alpha Omicron Pi, Present
- Ocean 11 OSU, Present
References
References available upon request.
Timeline
Accessible Formats Assistant
Disability Access Services
02.2024 - Current
Director of Academics
Alpha Omicron Pi Sorority
01.2024 - 01.2025
Receptionist
Hot Spot Tan and Spa
06.2023 - 08.2023
Food Service
Bon Appetit Pacific University
04.2022 - 08.2022
Bachelor of Arts - Marine Studies
Oregon State University
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