Emma Boyd
Groveland,MA
Summary
Compassionate Human Services professional with an Associate’s Degree and strong experience in mental health advocacy and direct client care. Offers 7+ years as a CNA and over a year as a peer mentor supporting youth in suicide prevention and mental health awareness. Skilled in person-centered care, emotional support, and connecting individuals to community resources. Known for empathy, trust-building, and staying calm under pressure. Dedicated to promoting holistic wellness and making a positive impact.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Peer Mentor
The Nan Project
03.2024 - Current
- Visited local high schools to share mental health experiences and recovery journey to support and educate students. Facilitated discussions on mental health, suicide prevention, and stigma reduction through storytelling. Conducted public presentations on mental wellness, coping strategies, and help-seeking behaviors.
Lead Resident Care Associate in the Memory Care Unit
Benchmark Senior Living at Ashland Farm
10.2018 - Current
- Provided supportive care to residents with Alzheimer's and dementia, assisting with daily activities such as bathing, dressing, grooming, toileting, and feeding.
- Applied communication and de-escalation skills to address behavioral and emotional issues.
- Worked with nurses, activity staff, and families to offer personalized care and emotional support.
- Exhibited patience, empathy, and respect for residents' histories and preferences.
- Guided new staff and helped oversee resident care associates.
- Delegated tasks to resident care associates.
- Aided in completing required state documentation.
Education
Associate of Science - Human Services
Northern Essex Community College
Haverhill, MA05.2026
GED -
Northern Essex Community College
Haverhill, MA03.2017
Skills
- Peer mentoring
- Active listening and communication
- Mental health education and awareness
- Patient Care
- Conflict resolution and de-escalation skills
- Empathy
- Problem Solving/ Critical Thinking
- Patience
- Empathy and emotional support
Certification
- Adult First Aid/CPR/AED American Red Cross (2024-03 - 2026-03)
- Certified Nursing Assistant (CNA) Commonwealth of Massachusetts Department of Public Health (2025-09 - 2027-08)
- Peer Support Specialist Certification Northern Essex Community College
Courses
Nurse Assistant Training Course | American Red Cross
May 2018 - Jul 2018
Timeline
Peer Mentor
The Nan Project
03.2024 - Current
Lead Resident Care Associate in the Memory Care Unit
Benchmark Senior Living at Ashland Farm
10.2018 - Current
Associate of Science - Human Services
Northern Essex Community College
GED -
Northern Essex Community College