Madelyn Harrison
Memphis,TN
Summary
Hospitality professional with a strong focus on guest engagement, POS cash handling, and steady support during busy shifts. Experience also includes peer mentoring and youth leadership, bringing clear communication, active listening, and dependable teamwork to fast-paced service settings.
Overview
6
6
years of professional experience
Work History
Peer Mentor
University of Memphis TRIO
Memphis, TN
08.2026 - Current
- Communicated student concerns to TRIO staff and campus partners to improve student support services.
- Shared student concerns with TRIO staff and campus partners to enhance support.
- Coach study routines, time management, and test preparation.
- Streamlined organization of confidential mentor notes and student contact records to enhance accessibility.
Server
Young Avenue Deli
02.2023 - Current
- Managed multiple tables simultaneously, ensuring high service quality and guest satisfaction.
- Operated POS system to input orders, process transactions, manage bills, and handle complimentary items efficiently.
- Worked with team members during busy shifts to streamline workflow and enhance guest experiences.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
Youth Leader
Hope Church
Memphis, TN
05.2022 - 05.2024
- Mentored teens through one-on-one support and spiritual encouragement, enhancing their personal and faith development.
- Established a safe space for youth to express themselves freely, promoting open dialogue and emotional support.
- Led youth worship gatherings and facilitated Bible study discussions, fostering spiritual growth within Hope Church youth ministry.
Server / Cashier
Buffalo Wild Wings
11.2021 - 02.2023
- Served food and beverages promptly, prioritizing customer needs for enhanced dining experiences.
- Managed multiple tables simultaneously, ensuring high service quality and customer satisfaction.
- Collaborated with team members during busy shifts to streamline workflow and deliver exceptional guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Catering Staff Member
Wade Catering Company
09.2020 - 11.2021
- Served appetizers and entrees while refilling beverages, ensuring attentive service for banquet guests.
- Delivered excellent service in high-pressure situations, facilitating seamless event operations.
- Offered friendly, courteous service that enhanced guest experiences and created memorable moments.
- Maintained clean and organized workspaces, adhering to strict health standards.
Education
Bachelor of Science - Psychology
University of Memphis
Memphis, TN12-2026
High School Diploma -
Bartlett High School
Bartlett, TN05-2022
Some College (No Degree) - Psychology
Southwest Tennessee Community College
Memphis, TNSkills
- Peer mentoring
- Student advocacy
- Student support
- Academic support
- Guest engagement
- Team collaboration
- Data entry
- Conflict resolution
- Emotional intelligence
- Active listening
- Supportive guidance
- Peer support
- Personal development
Timeline
Peer Mentor
University of Memphis TRIO
08.2026 - Current
Server
Young Avenue Deli
02.2023 - Current
Youth Leader
Hope Church
05.2022 - 05.2024
Server / Cashier
Buffalo Wild Wings
11.2021 - 02.2023
Catering Staff Member
Wade Catering Company
09.2020 - 11.2021
Bachelor of Science - Psychology
University of Memphis
High School Diploma -
Bartlett High School
Some College (No Degree) - Psychology
Southwest Tennessee Community College