Emma Braunstein
Fort Myers,FL
Summary
Motivated college student with strong work ethic and creative abilities. A team player and fast learner who strives for perfection and adapts quickly to new situations. Seeking a position at your company to contribute my skills and grow professionally.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess
Libby's Neighboorhood Brasserie
, FL
05.2024 - 08.2024
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Provided menus to customers and answered questions regarding menu items.
- Greeted guests warmly upon arrival, seating them promptly.
- Assisted servers in bussing tables when needed during busy periods.
- Answered telephone to provide dining information and take reservations.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
Waitress
Twin Peaks
02.2024 - 08.2024
- Greeted customers and provided menus.
- Answering the phone and taking to-go orders.
- Running food and drinks.
- Arranging and organizing the server's tables.
- Serving food and drinks.
- Handling payment.
- Think quickly in a fast-paced environment.
- Handling and serving alcohol.
- Checked back with customers throughout meal service to ensure satisfaction.
- Communicated daily specials to customers.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took photos with the guests upon request.
Teacher's Assistant
Montessori School Of Fort Myers
Fort Myers, FL
08.2023 - 10.2023
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Coordinated daily tasks between teachers and other staff members.
- Greeted parents at school events to provide information about curriculum and activities.
- Supervised students during lunchtime and other activities.
- Helped students master assignments and reinforced learning concepts presented by teachers.
Restaurant Hostess
Kona Grill
Bradenton, FL
11.2022 - 01.2023
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Informed kitchen staff of any special orders or dietary restrictions.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Receptionist
Glo Tanning
08.2022 - 10.2022
- My position included greeting and signing in clients.
- Making sure the tanning beds and spray booths were clean and ready for use.
- Selling membership and products to new clients.
- Making sure the clients were satisfied with their results.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisted with special projects assigned by management when required.
- Updated and recorded customer or client information to maintain accounts.
- Maintained a clean and sanitary environment in the salon at all times.
Brand Ambassador
Holister
10.2020 - 01.2021
- Greeted customers and informed them about sales.
- Stocked and organized the store.
- Answered calls and online orders.
- Cleaned the dressing rooms.
- Organized promotional events to introduce new products and services to the public.
- Created content for social media, including posts, stories, and videos.
Teachers Assistant
Kids R Kids
09.2019 - 04.2020
- Helped the teacher come up with daily activities and projects.
- Supervised the children.
- Tidied and cleaned the classroom for the following day.
- Worked with many ages, from infant to elementary.
- Informed parents about upcoming events and how their child behaved.
- Coordinated daily tasks between teachers and other staff members.
- Maintained accurate records of student attendance, grades, and behavior reports.
- Supervised students during lunchtime, field trips, assemblies, and other activities.
Education
High School Diploma -
Lakewood Ranch High School
05-2022
Skills
- Guest Relations Management
- Safe Food Handling
- Professional Appearance
- Cash Handling
- High-volume dining
- Exceptional customer service
- Meeting and exceeding sales goals
Certification
- ServSafe Food Handler Online Course
- RCS Online Alcohol Service Compliance Training
Languages
Spanish
Professional
Serbian
Professional
References
References available upon request.
Timeline
Hostess
Libby's Neighboorhood Brasserie
05.2024 - 08.2024
Waitress
Twin Peaks
02.2024 - 08.2024
Teacher's Assistant
Montessori School Of Fort Myers
08.2023 - 10.2023
Restaurant Hostess
Kona Grill
11.2022 - 01.2023
Receptionist
Glo Tanning
08.2022 - 10.2022
Brand Ambassador
Holister
10.2020 - 01.2021
Teachers Assistant
Kids R Kids
09.2019 - 04.2020
High School Diploma -
Lakewood Ranch High School
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