Katherine Rowley
Student
Oradell,NJ
Summary
Labor Relations and Management student who is a dedicated worker and multitasker. Skilled at collaborating, communicating and thrives in a teamwork environment. Skilled at project support with proven history of solutions oriented problem-solving. Always striving to learn more and contribute to effective and efficient day-to-day operations.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
Hostess
Stuff Yer Face
New Brunswick, NJ
09.2021 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
Head of Front House
Hearthly Organics
Shrewsbury, NJ
06.2019 - 08.2019
- Adhered to safe work practices, food safety regulations and corporate guidelines.
- Assisted staff in building menu expertise to answer customer questions and make personal recommendations.
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
Youth Lacrosse Coach
RDLA
Oradell, NJ
05.2018 - 08.2018
- Organized practice sessions, exercise and conditioning to improve player performance.
- Trained athletes in proper use of equipment for safety and maximum results.
- Increased player strength, agility and game skills through successful practices.
Education
Bachelor of Arts - Labor Relations And Management
Rutgers, The State University of New Jersey
New Brunswick, NJ 08.2021 - Current
No Degree - Political Science
University of Maryland - Baltimore County
Baltimore, MD 08.2019 - 05.2021
High School Diploma -
River Dell Regional High School
Oradell, NJ 09.2015 - 06.2019
Skills
Interactive communication skills
Hospitality service expertise
Guest relations management
Timeline
Hostess
Stuff Yer Face
09.2021 - Current
Bachelor of Arts - Labor Relations And Management
Rutgers, The State University of New Jersey
08.2021 - Current
No Degree - Political Science
University of Maryland - Baltimore County
08.2019 - 05.2021
Head of Front House
Hearthly Organics
06.2019 - 08.2019
Youth Lacrosse Coach
RDLA
05.2018 - 08.2018
High School Diploma -
River Dell Regional High School
09.2015 - 06.2019