Summary
Overview
Work History
Education
Skills
Timeline
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Emma Britt

Asheboro,NC

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

2
2
years of professional experience

Work History

Window

The Flying Pig
02.2023 - 08.2023
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Learned other teammates' work tasks to train as backup.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Monitored food quality and freshness throughout day.
  • Cleaned and organized kitchen, dining and service areas.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Processed customer payments and balanced cash drawers.

Team Member

Chick-fil-A
02.2021 - 05.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Education

High School Diploma -

Asheboro High School
1221 S Park St, Asheboro, NC 27203
01.2023

Skills

  • Performance Goals
  • Proper Equipment Operation
  • Customer Needs Assessments
  • Sweeping and Mopping
  • Operate Cash Register
  • Time Management
  • Store Opening and Closing
  • Workstation Setup and Breakdown
  • Verbal and Written Communication
  • Dependable and Cooperative
  • Clear Communication
  • Team Contribution

Timeline

Window

The Flying Pig
02.2023 - 08.2023

Team Member

Chick-fil-A
02.2021 - 05.2022

High School Diploma -

Asheboro High School

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Emma Britt