Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Websites
Volunteering
References
Timeline
Generic

Emma Buckley

Sioux Falls,SD

Summary

Customer-focused Retail Worker known for high productivity, kindness, and efficient task completion. Specialized in inventory management, customer service, and sales support. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Worker

Dollar General
Garretson, South Dakota
06.2021 - 12.2024
  • Answered store and merchandise questions and led customers to wanted items.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a kind and professional manner.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Provided training and support to new staff members.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Computed purchases and received and processed cash or credit payment.
  • Maintained cleanliness and organization of store shelves and displays.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.

Education

Parkston School District
Parkston, SD

Harrisburg School District
Harrisburg, SD

Skills

  • Register operation
  • Time management
  • Front-end organization
  • Customer assistance
  • Professional appearance
  • Problem-solving
  • Patience and empathy
  • Reliability and punctuality
  • Store cleaning

Affiliations

  • Strong artistic abilities with experience in drawing, painting, graphic design, digital art, etc. Skilled at visual storytelling and creative problem-solving, with a keen eye for detail and aesthetics.
  • Enthusiastic longboarder with a passion for outdoor activities, demonstrating a balanced and active lifestyle.

Accomplishments

  • Earned multiple raises and promotions during tenure at Dollar General, reflecting strong performance, leadership, and commitment to company goals.
  • Winner of 2 different art based contests hosted by the company Big Blue Bubble, showcasing creativity, design, and editing skills with 2 of entries selected for recognition.
  • Recipient of several Art Awards at Parkston School District, demonstrating attention to detail, and the ability to excel in a competitive environment.

Certification

  • Certificate of completion: Tobacco Sales Compliance Training, Dollar General, 2021-2024 (required to do them multiple times throughout years)
  • Certificate of completion: Alcohol Sales Compliance Training, Dollar General, 2021-2024
  • Certificate of completion: Robbery Prevention, Dollar General, 2021-2024
  • Certificate of completion: Proficient and Efficient Rolltainer Stocking, Dollar General, 2021-2024
  • Certificate of completion: Sales Associate Shrink Awareness, Dollar General, 2021-2024
  • Certificate of completion: Safety Orientation, Dollar General, 2021-2024

Volunteering

  • Volunteer Discord Server Manager for Big Blue Bubble, overseeing community engagement, moderating discussions, and managing events. Developed strong organizational and communication skills while fostering a positive and active online community.

References

References available upon request.

Timeline

Retail Worker

Dollar General
06.2021 - 12.2024

Parkston School District

Harrisburg School District

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Emma Buckley