Emma Bushard
Summary
Motivated individual with a strong work ethic and punctuality, leveraging organizational and team collaboration skills to drive process improvements. Detail-oriented retail associate with extensive experience in telecommunications, retail, and customer service. Proficient in troubleshooting highly technical and complex issues with ease and patience, demonstrating expertise in delivering Tier 2 and 3 support knowledge. Holds a degree in Asian and Middle Eastern Studies with an intermediate level in Mandarin Chinese, as well as a second bachelor's degree in Fine Art. Strong skills in learning and applying skills in digital programs such as Adobe Creative Suite, Autodesk Maya, and other software. Additionally, possess strong research experience in Asian studies across various mediums including literature, visual media, and fine art.
Overview
5
5
years of professional experience
Work History
Pottery Associate
Grey Fox Pottery
07.2023 - Current
- Enhanced the quality of ceramic pieces by implementing refined sculpting techniques and attention to detail
- Efficiently managed multiple projects simultaneously while adhering to strict deadlines without compromising craftsmanship
- Implemented preventative maintenance schedules for molds, extending their operational life span and reducing repair costs over time
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Team Member - Fulfillment Expert
Target
03.2023 - 07.2023
- Improved order accuracy by meticulously reviewing and verifying customer information and production specifications
- Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives
- Printed labels, packaged boxes, and loaded into outbound containers
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
Associate
Aldi
10.2019 - 03.2023
- Maintained store stock levels, taking products from the back room to sales floor, opening cases and stocking on shelves in appropriate locations
- Provided excellent customer service, answering questions and helping customers locate items
- Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties
Education
BFA - Art - Graphic And Digital Design
University of Minnesota - Twin Cities
01.2022
Bachelor of Arts - Foreign Languages And Literatures
University of Minnesota - Twin Cities
01.2021
Skills
- Adobe Creative Suite
- Digital Design & Illustration
- Traditional Illustration
- Attention to detail
- Preparing reports
- Digital design
- Visual design
- Research and analysis
- Training and mentoring
Languages
Chinese (Mandarin)
Limited Working
Timeline
Pottery Associate
Grey Fox Pottery
07.2023 - Current
Team Member - Fulfillment Expert
Target
03.2023 - 07.2023
Associate
Aldi
10.2019 - 03.2023
BFA - Art - Graphic And Digital Design
University of Minnesota - Twin Cities
Bachelor of Arts - Foreign Languages And Literatures
University of Minnesota - Twin Cities
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